DingTalk chatbots - Application Real-Time Monitoring Service

Alert Management of Application Real-Time Monitoring Service (ARMS) allows you to manage alerts by creating a DingTalk chatbot and specifying a DingTalk group for receiving the alerts in a notification policy. If the matching rules of the notification policy are triggered, the system automatically sends an alert notification to the DingTalk group.

Prerequisite

A DingTalk group is created in your DingTalk client to receive alert notifications.

Create a DingTalk group that is used to receive alert notifications in the ARMS console

Create a custom chatbot in the DingTalk group that you created in your DingTalk client and obtain the webhook URL of the chatbot. For more information, see Obtain the webhook URL of a DingTalk chatbot.
Log on to the ARMS console.
In the left-side navigation pane, choose Alert Management > Notification Objects.
On the Notification Objects page, click the DingTalk/Lark/WeCom tab. Then, click DingTalk.

In the Create DingTalk Chatbot panel, configure the parameters and click OK. The following table describes the parameters.

Parameter	Description
Name	Specify a name for the DingTalk chatbot.
Signature Key	Optional. If you specify a signature key, DingTalk authentication is performed by using the signature key. If you do not specify a signature key, a whitelist is used for authentication by default. The keyword of the whitelist is Alert.
Chatbot Webhook URL	Enter the webhook URL of the DingTalk chatbot.
Whether DingTalk Chatbot Sends Daily Statistics	If you select this option, you must enter the points in time at which the daily statistics are sent. Separate multiple points in time with commas (,). Specify the points in time in the `HH:SS` format. The information that ARMS sends at the specified points in time includes the total number of alerts generated on the current day, the number of resolved alerts, and the number of alerts to be resolved.
Card Content Configuration	Customize the style and content of the alert notification card.

Manage alerts in a DingTalk group

After you receive alert notifications in a DingTalk group, you can view and manage alerts in the DingTalk group. For more information, see Handle alerts in the specified group chat.

What to do next

After you create a notification object, you can query, edit, or delete the notification object on the DingTalk/Lark/WeCom tab.

To search for a notification object, enter a keyword of the object name in the search box and click the icon.
To edit a notification object, click Edit in the Actions column. In the dialog box that appears, modify the information and click OK.
To delete a notification object, click Delete in the Actions column. In the dialog box that appears, click OK.