Specify a WeCom chatbot in a notification policy to receive alert notifications - Application Real-Time Monitoring Service

You can integrate WeCom with Application Real-Time Monitoring Service (ARMS) for alert management. After creating a WeCom chatbot, you can configure notification policies to route alerts to designated WeCom groups. If any of the alert conditions for the notification policy are met, the system automatically alerts the WeCom group.

Prerequisite

A WeCom group is created, where you'll receive alerts.

Precaution

Due to WeCom's API licensing restrictions for third-party integrations, ARMS allows the calls of no more than 20 WeCom interfaces. We recommend that you restrict WeCom-based alert handling to critical responders.

Step 1: Obtain the webhook URL of a WeCom chatbot

Start and log on to the WeCom client.
Click the icon in the upper-right corner of the WeCom group, and then click Add Group Robot.
In the Robot message, click Add Robot.
In the Create Robot dialog box, enter the name of the chatbot and click Add Robot.
Click Copy URL to save the webhook URL of the WeCom chatbot.

Step 2: Create a WeCom chatbot in the ARMS console

Log on to the ARMS console. In the left-side navigation pane, choose Alert Management > Notification Objects.
Click the DingTalk/Lark/WeCom tab, and select WeCom.

In the Create DingTalk Chatbot panel, configure the following parameters and click OK.

Parameter	Description
Name	The name of the WeCom chatbot.
Chatbot Webhook URL	The webhook URL of the WeCom chatbot.
Whether the Chatbot Sends Daily Statistics	If you select this option, you must enter the time points in the `HH:mm` format. Separate multiple time points with commas (,). At the specified time points, ARMS automatically generates daily alert reports containing: Total triggered alerts Resolved alert count Pending alert backlog
Card Content Configuration	Customize the style and content of the alert notification card.

Manage alerts in the WeCom group

After you receive an alert notification in the WeCom group, you can view and manage alerts directly in the WeCom group. For more information, see Handle alerts in a group chat.

What to do next

After you create a notification object, you can query, edit, or delete the notification object on the DingTalk/Lark/WeCom tab.

To search for a notification object, enter a keyword of the object name in the search box and click the icon.
To edit a notification object, click Edit in the Actions column. In the dialog box that appears, modify the information and click OK.
To delete a notification object, click Delete in the Actions column. In the dialog box that appears, click OK.