Retrieves a list of your tickets.
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RAM authorization
Request parameters
|
Parameter |
Type |
Required |
Description |
Example |
| StartDate |
integer |
No |
The start time when the ticket was created. Use this parameter with EndDate to query tickets created within a specific time range. |
1623396736000 |
| EndDate |
integer |
No |
The end time when the ticket was created. Use this parameter with StartDate to query tickets created within a specific time range. |
1623396736000 |
| PageNumber |
integer |
Yes |
The page number for a paged query. |
1 |
| PageSize |
integer |
Yes |
The number of entries to return on each page. |
10 |
| TicketId |
string |
No |
The ticket ID. |
0005PYGCW |
| Keyword |
string |
No |
The keyword for a fuzzy search. The keyword is used to match the content of the Description field of the ticket. |
ecs |
| StatusList |
array |
No |
A list of ticket statuses. |
6 |
|
string |
No |
The ticket status. Valid values: assigned (Pending response), dealing (In progress), wait_feedback (Waiting for feedback), feedback (Feedback received), wait_confirm (Pending confirmation), and confirmed (Completed). |
confirmed |
|
| TicketIdList |
array |
No |
A list of ticket IDs. |
|
|
string |
No |
The ticket ID. |
0006S6ZL6E |
|
| Uid |
string |
No |
The UID. |
1902070573958003 |
Response parameters
|
Parameter |
Type |
Description |
Example |
|
object |
|||
| AccessDeniedDetail |
string |
The details of the permission error. If you have the required permissions, an empty string is returned. |
{\"AuthAction\":\"ram:ListTickets\",\"AuthPrincipalDisplayName\":\"2146216584788xxxxx\",\"AuthPrincipalOwnerId\":\"1135850448xxxxx\",\"AuthPrincipalType\":\"SubUser\",\"NoPermissionType\":\"ImplicitDeny\",\"PolicyType\":\"AccountLevelIdentityBasedPolicy\"} |
| RequestId |
string |
The unique ID of the request. A unique ID is returned for each request. |
AC0AB2EC-AFBC-44BA-AE77-132A5A1EC0AD |
| Success |
boolean |
Indicates whether the call was successful. A value of true indicates that the call was successful. |
true |
| Code |
integer |
The return code of the request. |
0 |
| Message |
string |
The error message. This parameter is returned only when the value of success is false. |
success |
| PageNumber |
integer |
The page number of the paged query. |
1 |
| PageSize |
integer |
The number of entries returned on each page. |
10 |
| TotalCount |
integer |
The total number of query results, which is the total number of your tickets. |
99 |
| Data |
array<object> |
The list of your tickets. |
|
|
object |
|||
| TicketId |
string |
The ticket ID. |
0005PYGCW |
| Title |
string |
The ticket title. |
Why ECS backup failed? |
| Status |
object |
The ticket status. Valid values: assigned (Pending response), dealing (In progress), wait_feedback (Waiting for feedback), feedback (Feedback received), wait_confirm (Pending confirmation), and confirmed (Completed). |
|
| Label |
string |
The description of the status. Example: Completed. |
Completed |
| Value |
string |
The value of the status. For example, a value of 6 indicates that the ticket is completed. |
6 |
Examples
Success response
JSON format
{
"AccessDeniedDetail": "{\\\"AuthAction\\\":\\\"ram:ListTickets\\\",\\\"AuthPrincipalDisplayName\\\":\\\"2146216584788xxxxx\\\",\\\"AuthPrincipalOwnerId\\\":\\\"1135850448xxxxx\\\",\\\"AuthPrincipalType\\\":\\\"SubUser\\\",\\\"NoPermissionType\\\":\\\"ImplicitDeny\\\",\\\"PolicyType\\\":\\\"AccountLevelIdentityBasedPolicy\\\"}",
"RequestId": "AC0AB2EC-AFBC-44BA-AE77-132A5A1EC0AD",
"Success": true,
"Code": 0,
"Message": "success",
"PageNumber": 1,
"PageSize": 10,
"TotalCount": 99,
"Data": [
{
"TicketId": "0005PYGCW",
"Title": "Why ECS backup failed?",
"Status": {
"Label": "Completed",
"Value": "6"
}
}
]
}Error codes
|
HTTP status code |
Error code |
Error message |
Description |
|---|---|---|---|
| 400 | illegal.param | Params illegal | |
| 401 | illegal.auth | You are not authorized to perform the operation. | You are not authorized to perform this operation. |
| 500 | System.error | An error occurred while processing your request. | An error occurred while processing your request. Please try again. |
| 403 | No permissions | No permissions to access. | RAM authentication does not have permission |
See Error Codes for a complete list.
Release notes
See Release Notes for a complete list.