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Ticket System API:ListCategories

Last Updated:Feb 09, 2026

Obtains the list data of ticket problem categories.

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RAM authorization

No authorization for this operation. If you encounter issues with this operation, contact technical support.

Request parameters

Parameter

Type

Required

Description

Example

ProductId

integer

Yes

The ID of the product. You can call the ListProducts operation to obtain the product ID. The ProductId parameter is the ID of an Alibaba Cloud product. Multiple Categories are displayed for each product.

18550

Name

string

No

The name of the classification question. Fuzzy search is supported.

ecs

Language

string

No

Multi-language, support, Chinese, English. Value definition: zh: Chinese, en: English.

zh

Response elements

Element

Type

Description

Example

object

Code

integer

The response code.

200

Message

string

The error message. If success is set to false, the message is returned.

success

RequestId

string

The ID of the request.

CA6204AC-6AA9-4CFA-9310-7DFD20C19EBC

Success

boolean

Indicates whether the request was successful. Valid values: The value true indicates a success. The value false indicates a failure.

true

Data

array<object>

The return value, which is a list of question categories

object

CategoryName

string

The name of the ticket issue category.

ECS

CategoryId

integer

The ID of the ticket issue category.

7161

Examples

Success response

JSON format

{
  "Code": 200,
  "Message": "success",
  "RequestId": "CA6204AC-6AA9-4CFA-9310-7DFD20C19EBC",
  "Success": true,
  "Data": [
    {
      "CategoryName": "ECS",
      "CategoryId": 7161
    }
  ]
}

Error codes

HTTP status code

Error code

Error message

Description

400 param.illegal Params illegal.
401 illegal.auth You are not authorized to perform the operation. You are not authorized to perform this operation.
500 System.error An error occurred while processing your request. An error occurred while processing your request. Please try again.
403 No permissions No permissions to access. RAM authentication does not have permission

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.