ReplyTicket - Ticket System API - Alibaba Cloud Documentation Center

Reply to the ticket. You can call the ListTicketNotes operation to obtain the content of the reply.

Debugging

There is currently no authorization information disclosed in the API.

Parameter	Type	Required	Description	Example
TicketId	string	Yes	The ID of the ticket.	0005PYGCW
Content	string	Yes	Content of the ticket reply	Why ECS backup failed?
FileNameList	array	No	The list of attachment names, GetAttachmentUploadUrl the ObjectKey field returned by the interface.
	string	No	The ObjectKey field returned by the GetAttachmentUploadUrl interface.	6bc06f96-f8c1-4c00-9e30-368444fbd025.jpg,
Encrypt	boolean	Yes	Encryption status	false
Uid	string	No	Alibaba Cloud UID	1289427240739141

Parameter	Type	Description	Example
	object
Code	integer	The response code.	0
Message	string	The error message. If success is set to false, the message is returned.	success
Data	string	The returned value is the dialogID of the response to the ticket.	46434030
RequestId	string	The unique ID of the API request. The requestid is unique for each call.	C1DA4C6F-963E-5741-AB57-67A554D102FD
Success	boolean	Indicates whether the call is successful. A value of true indicates that the call is normal.	true

Sample success responses

JSONformat

{
  "Code": 0,
  "Message": "success",
  "Data": "46434030",
  "RequestId": "C1DA4C6F-963E-5741-AB57-67A554D102FD",
  "Success": true
}

HTTP status code	Error code	Error message	Description
400	param.illegal	Params illegal.	-
401	illegal.auth	You are not authorized to perform the operation.	You are not authorized to perform this operation.
500	System.error	An error occurred while processing your request.	An error occurred while processing your request. Please try again.

For a list of error codes, visit the Service error codes.

Change time	Summary of changes	Operation

No change history