This topic describes how to manage convenience accounts.
Prerequisites
A convenience account is created. For more information, see Create a convenience account.
Assign cloud computers or cloud computer pools to convenience accounts
After you assign cloud computers or cloud computer pools to convenience accounts, end users can use the convenience accounts to log on to Alibaba Cloud Workspace terminals and connect to the cloud computers or cloud computer pools.
You can assign multiple cloud computers to a convenience account. All assigned cloud computers can be used at the same time.
If a cloud computer is assigned to multiple convenience accounts and one of the accounts is connected to the cloud computer, you cannot connect to the cloud computer by using other convenience accounts until the current account is disconnected.
Prerequisites
A cloud computer or a cloud computer pool is created. For more information, see Create cloud computers or Create and manage a cloud computer pool.
The cloud computer that you want to assign is in the Running or Stopped state.
Procedure
Log on to the EDS Enterprise console.
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, find the convenience account that you want to manage and click View/Assign Cloud Computer (Pool) in the Actions column.
In the View/Assign Cloud Computer (Pool) panel, perform the following operations based on your business requirements:
Assign cloud computers or cloud computer pools
Select a region from the Region drop-down list.
Select an office network from the Office Network drop-down list.
On the Assigned Cloud Computers tab, click Add Cloud Computer. You can also click Add Cloud Computer Pool on the Assigned Cloud Computer Pool tab.
In the dialog box that appears, select the cloud computers or cloud computer pools you want to add and click Confirm.
Cancel the assignment of cloud computers or cloud computer pools
Select a region from the Region drop-down list.
Select an office network from the Office Network drop-down list.
On the Assigned Cloud Computers tab or the Assigned Cloud Computer Pool tab, find the cloud computers or cloud computer pools whose assignment you want to cancel and click Remove in the Actions column.
ImportantThe assignment or unassignment result is displayed after a short period of time due to latency. Wait for several seconds before you refresh the user list to check the assignment or unassignment result.
You can also assign cloud computers or cloud computer pools on the Cloud Computers or Cloud Computer Pools page. For more information, see Assign cloud computers to users or Manage authorized users.
Manage passwords
If end users forget passwords, you can reset or change the passwords in the Elastic Desktop Service (EDS) Enterprise console.
Reset passwords
You can reset passwords for user-activated convenience accounts.
End users can also request for a password reset on Alibaba Cloud Workspace terminals. For more information, see Use a client.
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, perform one of the following operations based on your business requirements:
Reset the password of one convenience account: Find the convenience account, click the ⋮ icon in the Actions column, and then choose Reset Password.
Reset passwords for multiple convenience accounts at the same time: Select the convenience accounts and click Reset Password below the account list.
Change passwords
You can change the passwords of administrator-activated convenience accounts.
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, find the administrator-activated convenience account whose password you want to change and click Change Password in the Actions column.
In the Change Password dialog box, specify a new password as prompted and click Confirm.
If you specify a user administrator for the convenience account, the new password is sent to the email address of the administrator from which end users can request the new password. Otherwise, you must manually forward the password to end users.
Add convenience accounts to organizations
You can add a convenience account to an organization when or after you create the account. After you add the convenience account to the organization, you can view the organizational structure and manage convenience accounts based on the structure.
Prerequisites
An organization is created. For more information, see Create an organization.
Procedure
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, perform one of the following operations based on your business requirements:
Add a single convenience account: Find the convenience account that you want to add to an organization and click Move in the Actions column.
Add multiple convenience accounts to an organization at the same time: Select the convenience accounts that you want to add to an organization and click Move Users below the account list.
In the Move User dialog box, select an organization and click Confirm.
If you want to move a convenience account from an organization to another organization, you can repeat the preceding procedure.
Grant the local administrator permissions to a convenience account
You can use a convenience account that has the local administrator permissions to install software or modify specific system settings of the associated cloud computer. You can grant the local administrator permissions when you create a convenience account. You can also grant or revoke the local administrator permissions after you create the convenience account.
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, perform one of the following operations based on your business requirements:
Grant the local administrator permissions to a single convenience account: Find the convenience account that you want to manage and click the
icon in the Local Administrator column. Grant the local administrator permissions to multiple convenience accounts at the same time: Select the convenience accounts that you want to manage and choose below the account list.
In the Configure Local Administrator dialog box, select Yes or No based on your business requirements and then click Confirm.
Lock or unlock convenience accounts
Lock convenience accounts
If you want to temporarily disable a convenience account, you can lock the account.
For an administrator-activated convenience account, you can specify a date to lock the account when you create the account. You can also manually lock the convenience account after you create the account. For a user-activated convenience account, you can manually lock the account only after you create the account.
If end users enter invalid convenience account passwords for 10 consecutive times when logging on to Alibaba Cloud Workspace terminals, the convenience accounts are automatically locked for 20 minutes. During this period, end users cannot enter passwords. The system automatically unlocks the convenience accounts after 20 minutes.
To manually lock convenience accounts, perform the following operations:
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, perform one of the following operations based on your business requirements:
Lock a single convenience account: Find the convenience account that you want to lock and click Lock in the Actions column.
Lock multiple convenience accounts at the same time: Select the convenience accounts that you want to lock and click Lock below the account list.
NoteYou can lock multiple convenience accounts at the same time only if the accounts are of the same activation type.
In the message that appears, click Confirm.
ImportantAfter you lock a convenience account, end users can no longer use the account to log on to Alibaba Cloud Workspace terminals. Proceed with caution.
Unlock convenience accounts
End users cannot use locked convenience accounts to log on to Alibaba Cloud Workspace terminals. If end users want to use the convenience accounts, you must unlock the accounts.
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, perform one of the following operations based on your business requirements:
Unlock a single convenience account: Find the convenience account that you want to unlock and click Unlock in the Actions column.
Unlock multiple convenience accounts at the same time: Select the convenience accounts that you want to unlock and click Unlock below the account list.
NoteYou can lock multiple convenience accounts at the same time only if the accounts are of the same activation type.
In the message that appears, click Confirm.
Specify Alibaba Cloud Workspace terminals for convenience accounts
If you specify an Alibaba Cloud Workspace terminal for a convenience account, end users who use the convenience account can log on only to the specified terminal.
Prerequisites
The trusted device authentication feature is enabled. For more information, see Trusted device authentication.
Alibaba Cloud Workspace terminals are added. If end users use your organization ID to log on to the software clients of Alibaba Cloud Workspace, the information about the software clients is automatically added to the EDS console.
Procedure
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, find the convenience account for which you want to specify an Alibaba Cloud Workspace terminal, click the ⋮ icon in the Actions column, and then click View/Specify Logon Terminal.
In the View/Specify Logon Terminal panel, click Add Terminal.
In the Add Terminal dialog box, select the software clients of Alibaba Cloud Workspace that you want to specify, including desktop clients and mobile clients, and click OK.
If you want to remove a specific terminal of Alibaba Cloud Workspace, find the software client and click Remove in the Actions column. In the message that appears, click OK.
Manage convenience accounts by user property
Each user property of convenience accounts consists of a key, which serves as the property name, and multiple values. User properties are used to label convenience accounts. You can use user properties to filter, view, and perform batch operations on convenience accounts. The following section describes how to manage convenience accounts by user property:
Create a user property
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, find the Property column and click the
icon. In the Manage User Property panel, click Add Property.
In the Add Property dialog box, configure the Property and Property Value parameters and click OK.
You can add up to 50 different values to a user property.
After you create a user property, you can modify or delete the property based on your business requirements.
If a user property is bound to a convenience account, the property value of the convenience account is deleted when you delete the user property. Exercise caution when you delete a user property.
Bind a user property to convenience accounts
On the User tab of the Users & Organizations page, perform one of the following operations based on your business requirements:
Bind a property to a single convenience account: Find the convenience account to which you want to bind a property and click Edit in the Property column.
Bind a property to multiple convenience accounts at the same time: Select the convenience accounts to which you want to bind a property and choose below the account list.
In the Modify Property dialog box, select the property and property value that you want to bind and click Confirm.
NoteYou can bind up to 20 properties to each convenience account. You can select only one property value for each property.
If you want to unbind a property from a convenience account, remove the corresponding property and property value pair in the Modify Property dialog box and then click Confirm to save the changes.
Filter convenience accounts by user property
On the User tab of the Users & Organizations page, click Filter by Property above the account list.
In the dialog box that appears, configure the Property and Property Value parameters and click OK.
NoteIf you want to filter convenience accounts by using multiple property and property value pairs, click Add Property to specify more pairs.
The convenience accounts that meet the selected filter criteria are displayed in the account list. If you want to view all convenience accounts, click Reset and then click OK to clear the filter criteria.
Export a convenience account list
The following section describes how to export information about all convenience accounts as a .csv file:
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, click Export in the upper-right corner.
Delete convenience accounts
You can delete convenience accounts that you no longer require to free up the convenience account quota.
Prerequisites
No cloud computer or cloud computer pool is assigned to the convenience account that you want to delete.
Procedure
In the left-side navigation pane, choose .
On the User tab of the Users & Organizations page, perform one of the following operations based on your business requirements:
Delete a single convenience account: Find the convenience account that you want to delete, click the ⋮ icon in the Actions column, and then select Delete.
Delete multiple convenience accounts at the same time: Select the convenience accounts that you want to delete and click Delete below the account list.
NoteYou can lock multiple convenience accounts at the same time only if the accounts are of the same activation type.
In the message that appears, click Confirm.