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    Elastic Desktop Service:Create a convenience account

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    Elastic Desktop Service:Create a convenience account

    Last Updated:Dec 04, 2024

    Elastic Desktop Service (EDS) Enterprise has an exclusive account system that provides two types of accounts: convenience accounts and enterprise Active Directory (AD) accounts. Users that are created based on convenience accounts are convenience users. End users can log on to Alibaba Cloud Workspace terminals and connect to cloud computers by using convenience accounts. This topic describes how to create a convenience account.

    Important

    EDS Enterprise has a centralized control plane in Singapore, which is used to manage the user account information you create and maintain in the console. The account information you create is stored and processed in Singapore.

    Background information

    Convenience accounts are dedicated EDS user accounts that are suitable for scenarios in which you do not need to connect to enterprise AD systems. For more information about the account systems of EDS Enterprise, see Account systems.

    Convenience accounts can be activated by end users or administrators.

    • User-activated: Administrators specify usernames and email addresses to create user accounts. End users retrieve logon credentials, such as initial passwords, from the specified email addresses and use the logon credentials to log on to Alibaba Cloud Workspace terminals. The first time end users log on to Alibaba Cloud terminals by using the usernames, the end users must change the initial passwords to secure private passwords.

    • Administrator-activated: Administrators specify usernames and passwords to create user accounts. The user accounts are automatically activated after they are created. Then, the administrators forward the usernames and passwords to end users. End users can directly use the passwords to log on to Alibaba Cloud Workspace terminals. You can specify a user who uses a user-activated account as the user administrator. Then, information about administrator-activated accounts, including logon credentials and password reset notifications, is sent to the email address of the user administrator.

    Prerequisites

    The corresponding organization is created if you want to add the convenience account that you want to create to an organization. For more information, see Create an organization.

    Create a convenience account

    1. Log on to the EDS Enterprise console.

    2. In the left-side navigation pane, choose Users > Users & Organizations.

    3. On the Users & Organizations page, click the User tab, and then click Create User. Use one of the following methods to create a convenience account:

      Manually create a user

      1. Click the Manual Entry tab.

      2. Select an account type based on your business requirements.

        Valid values: User-activated and Administrator-activated.

      3. Enter the account information based on the account type.

        Important

        Email addresses are used for end users to receive notifications such as cloud computer assignment, logon information, initial passwords, or password reset links. Make sure that you specify valid email addresses.

        • User-activated: Enter a username and an email address for the convenience account that you want to create.

        • Administrator-activated: Enter a username and a password for the convenience account that you want to create.

      4. (Optional) Enter supplementary information about the convenience account based on your business requirements.

      5. (Optional) Select the organization to which you want to add the convenience account.

        You can select an organization in this step or add the convenience account to an organization after you create the account.

      6. (Optional) Specify whether to grant local administrator permissions to the convenience account. By default, the Grant Admin Permission parameter is set to Yes. If you do not want to grant the permissions, select No.

        Note

        Local administrators can install software and modify system settings in cloud computers.

      7. (Optional) Configure the password validity period. By default, the password is permanently valid. You can also enter a validity period that ranges from 30 to 365 days. When the password expires, you must change the password before you can proceed to log on.

        Note

        This feature is in invitational preview. If you want to use this feature, submit a ticket.

      8. (Conditional) If the convenience account is of the administrator-activated type, specify a point in time to lock the account.

        After the convenience account is locked, end users cannot use the account to log on to Alibaba Cloud Workspace terminals.

      Create multiple accounts at the same time

      1. Click the Batch Entry tab.

      2. Select an account type based on your business requirements.

        Valid values: User-activated and Administrator-activated.

      3. (Optional) Configure the password validity period. By default, the password is permanently valid. You can also enter a validity period that ranges from 30 to 365 days. When the password expires, you must change the password before you can proceed to log on.

        Note

        This feature is in invitational preview. If you want to use this feature, submit a ticket.

      4. Select one of the following methods to create a user information file:

        • Click Download to download a template for importing user information. Open the template, enter user information in the format provided by the template, and then save the template.

          Note

          • If you want to create user-activated convenience accounts, specify values in the first column Username and the second column Email in the template.

          • If you want to create administrator-activated convenience accounts, specify the first column Username and the fourth column Password in the template.

        • Use Excel to open the template, enter user information, and then save the template as a .csv file.

      5. Click Select File to select the .csv file and follow the on-screen instructions to import the user information.

        After the file is imported to the EDS Enterprise console, a message that indicates convenience accounts are created appears in the Create User panel. Then, you can click View Account to check whether the file is imported. If the file fails to be imported, check whether the user information in the file is in a valid format.

    4. Click Close.

      After you create the convenience account, you can view the account information on the User tab. The convenience account is in the Normal state.

      Note

      The system does not send notifications when convenience accounts are created. The system sends notifications to specified email addresses when you assign cloud computers or cloud computer pools to the convenience accounts.

    Specify a user administrator

    For administrator-activated convenience accounts, you must forward usernames and passwords to end users offline. You can specify a user who uses a user-activated convenience account as the user administrator to receive notifications such as logon passwords. This helps end users obtain passwords at the earliest opportunity.

    1. On the User tab of the Users & Organizations page, find the user that you want to specify as the user administrator. The account type of the user must be user-activated.

    2. Click Grant Administrator Permission in the Actions column.

      Note

      If the Grant Administrator Permission option is dimmed, the user is already a user administrator. If you still want to specify the user as the user administrator, you must first revoke the existing administrator permissions from the user.

    3. Click OK.