Overdue payments affect the availability of a workspace, which may impact your business continuity. If an overdue payment occurs for a workspace, you can top up your account within a specific period of time to restore the workspace. This topic describes the impact of overdue payments on different types of workspaces and the handling policies.
Usage notes
If you have an overdue payment for Application Real-Time Monitoring Service (ARMS), the availability of the associated workspace is affected. If ARMS is interrupted due to overdue payments, you cannot use the metric visualization and alerting features.
If you have an overdue payment for the Object Storage Service (OSS) bucket associated with a workspace, resources stored in the bucket, such as state data and JAR files, cannot be accessed. In addition, a failover is triggered for the corresponding job.
Subscription workspaces
If your Alibaba Cloud account has overdue payments, you can still use existing subscription workspaces. However, you cannot perform operations that generate fees, such as purchasing new workspaces or renewing orders.
A subscription workspace can be accessed only during the subscription period. If the subscription expires and is not renewed within a specific period of time, the workspace resources may be automatically released. For information about the impact of an expired subscription on resource availability and related operations, see Resource availability for an expired subscription.
Pay-as-you-go workspaces
If your Alibaba Cloud account has overdue payments, your pay-as-you-go workspaces are suspended. If you do not settle the overdue payments within a specific period of time, you can no longer access the workspaces. The following table describes the resource availability of a pay-as-you-go workspace whose payment is overdue and the recommended actions.
Payment status | System policy | Recommended action | |
Overdue | Within 15 days of the payment due date |
| Top up your account. When your account has sufficient balance, you can continue to use the workspaces. |
15 days after the payment due date | The workspace resources are automatically released. The job data of the workspace is deleted and cannot be restored. | The workspace cannot be restored. You must create a new workspace. | |
References
For information about activation and billing, see FAQ about the activation and billing of fully managed Flink.
For information about how to view bills and billing details in the Billing Management console, see View bills.
For information about how to renew a workspace subscription, see Renewal policy.
For information about the refund rules and operations for a subscription workspace, see Refund policy.