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Domain Names:Materials required for account verification

Last Updated:Dec 11, 2024

As stipulated in the regulations issued by the China Internet Network Information Center (CNNIC), all domain name registrants must submit real, accurate, and complete information of registered domain names. Otherwise, the domain names are canceled. Therefore, you must submit the required materials and pass real-name verification after you register a .cn domain name. The account verification process includes account verification of the registrant and a review of the naming of the domain name.

Note

The domain name registrars at the Alibaba Cloud international site (alibabacloud.com) are registrars outside China. You cannot apply for an Internet content provider (ICP) filing for a domain name registered at the Alibaba Cloud international site (alibabacloud.com). If you want to deploy your services such as websites in the Chinese mainland, you must register your domain name and complete the ICP filing for your website at the Alibaba Cloud China site (aliyun.com). Otherwise, your website may be inaccessible in the Chinese mainland.

Generic domain names

Materials required to complete account verification for individual registrants

The following table describes the materials required to complete account verification for individual registrants.

Identity

Required material

Residents in the Chinese mainland

  • Resident identity card

  • Residents without a resident identity card must submit one of the following identity documents:

    • A scanned copy of the original household registration record with seals affixed by the relevant public security bureau. The name of the registrant must be the same as the name on the household registration record.

    • A scanned copy of the residency certificate of the domain name registrant. The residency certificate must be affixed with a seal by the relevant public security bureau.

    • A scanned copy of the side that contains the profile picture and resident identity card number of the temporary resident identity card.

Residents outside the Chinese mainland

Valid identity documents such as the passport

Note

When you enter the information about the preceding materials, make sure that the name of the registrant is the same as that on the identity document.

Requirements for uploading materials

  • You can upload an image with a size of 55 KB to 1 MB in the JPG or BMP format. The image can be a scanned color copy or a digital photo of the original identity document, or an electronic version of the business license.

  • You must submit a clear photo that contains the complete identity document, including the borders of the identity document without cover or smudges. Seals affixed by authorities must be in red, clear, and complete.

  • Do not alter the identity document or modify the content of the identity document by using Photoshop. If the format of the photo is not supported, do not directly change the file name extension. Instead, you can use a photo editor to convert the photo format to JPG, JPEG, PNG, BMP, HEIC, or WebP.

  • To facilitate the verification process, we recommend that you submit a scanned copy of your resident identity card.

Note

For information about how to fix the issue that information and materials failed to be submitted after you enter the information and upload the materials for account verification, see Causes and solutions to real-name verification failures.

For more information about the materials required to complete account verification for individual registrants, see Examples of account verification information for individual registrants.

Materials required to complete account verification for organization registrants

Organization registrants are non-natural persons such as enterprises, foundations, and schools. If an organization registrant resides in the Chinese mainland, the registrant must submit a copy of one of the following certificates based on the type of the organization.

Required material

Requirement

Valid business license

Enter the 18-digit Unified Social Credit Code on your certificate.

Organization registrants from regions outside the Chinese mainland must submit the required permits for institutions outside the Chinese mainland, such as certificates of incorporation.

Important

Organizations from regions outside the Chinese mainland must submit a digital photo of a valid certificate that is issued by a verified authority. Screenshots of website pages cannot be used to verify the identity of the organization.

  • If the permit of institutions outside the Chinese mainland does not contain a certificate number, enter 0 in the Certificate Number field for account verification.

  • If the permit of institutions outside the Chinese mainland contains a certificate number, enter the certificate number in the Certificate Number field for account verification. The following figure shows an example of the certificate number.

Requirements for uploading materials

  • You can upload an image with a size of 55 KB to 5 MB in the JPG, JPEG, PNG, BMP, HEIC, or WebP format. The image can be a scanned color copy or a digital photo of the original certificate or a duplicate, or an electronic version of the original business license.

  • You must submit a clear photo that contains the complete identity document, including the borders of the identity document without cover or smudges. Seals affixed by authorities must be in red, clear, and complete.

  • Do not alter the identity document or modify the content of the identity document by using Photoshop. If the format of the photo is not supported, do not directly change the file name extension. Instead, you can use a photo editor to convert the photo format to JPG, JPEG, PNG, BMP, HEIC, or WebP.

  • If you use a newly issued certificate for account verification, the verification may fail. We recommend that you perform real-name verification 10 calendar days after the certificate is issued.

Note

For information about how to fix the issue that information and materials failed to be submitted after you enter the information and upload the materials for account verification, see Causes and solutions to real-name verification failures.

For more information about the materials required to complete account verification for organization registrants, see Examples of account verification information for organization registrants.

Non-generic domain names