This topic describes how to enter and submit the information required to complete account verification as an individual registrant.
An individual registrant can use a valid identity document, such as a resident identity card or passport, to complete account verification. This topic describes how to use a resident identity card or passport to complete account verification.
If the account verification for your domain name fails, you must modify the submitted information based on the review comments and submit it again. For more information, see Causes and solutions to real-name verification failures.
Resident identity card
Individual registrants who use their resident identity cards to complete account verification must enter and submit all the required information.
In normal cases, when you upload a file for your resident identity card, you need to only upload a scanned copy or a color photo of the side that contains the profile picture. In special cases, such as in the following scenarios, you also need to upload a scanned copy or a color photo of the side that contains the national emblem: your permanent residence is changed, your resident identity card expires, you lose the original resident identity card and reapply for a new one, and the verification authority requires the supplemental file. If you need to provide both sides of your resident identity card, combine the two scanned copies or color photos into one image and upload the image.
You must upload a clear image of the resident identity card with no cover or smudges. The borders of the resident identity card must be included in the image, and the blank area in the image must be truncated.
Chinese natural persons who are based in the Chinese mainland cannot use their passports to complete account verification. We recommend that Chinese residents in the Chinese mainland use their resident identity cards and that foreign residents use their passports to complete account verification.
If you are based outside the Chinese mainland, we recommend that you use your passport to complete account verification.
Passport
Individual registrants who use their passports to complete account verification must enter and submit all the required information. The following figure shows an example.
Chinese natural persons who are based in the Chinese mainland cannot use their passports to complete account verification. We recommend that Chinese residents in the Chinese mainland use their resident identity cards and that foreign residents use their passports to complete account verification.
If you are based outside the Chinese mainland, we recommend that you use your passport to complete account verification.
