Refund policy

Refund notes

• Before you request a refund, make sure that you understand the refund rules and limits. For more information, see Rules for unsubscribing from resources.

• If you request a DSC refund, DSC is released, and all data and configurations of DSC are discarded and cannot be recovered.

• You can request a full refund for DSC within five days of placing the order.

Refund method

To request a refund, submit a ticket.

Refund flow

For more information about the refund flow, see Refund flow.

FAQ

• For more information about the issues that may occur during the refund process, see FAQ about unsubscribing from cloud resources on the international site.

• For more information about how to purchase DSC, see Purchase DSC.