This topic describes how to configure the Send Viber Message component. This component is used to send Viber messages to which users can reply with Viber-specific features.
Component Information
Component icon
Component
Send a Viber Message
Prerequisites
You can use an existing flow or create a new flow to go to the canvas page of the flow.
Go to the existing flow canvas page.
Yes Chat App Message Service Console > Process Editor > Process Management. Click the name of the flow that you want to edit. The canvas page of the flow appears.
Create a new flow to go to the canvas orchestration page. For more information, see Create a flow.
Procedure
Click the Send Viber Message component icon on the canvas to view the component configuration on the right.
Configure the component data as required. For more information, see configuration items description.
Click Save. In the dialog box that appears, click Save.
Parameters
Send Settings
Step and parameter | Parameter |
Action | You can select From/To or Reply Back from the Action drop-down list. |
Send Message Type | Select a message type. Valid values:
|
Sender Type | Select a message sending type. Valid values: Service Id and Variable. You must select a variable after you set Sender Type to Variable. |
From Channel | Select a Viber channel to send the message. |
To (Recipient) | Select a message recipient. You can enter the phone number of a recipient or select a variable. |
Message Settings
Select the type of media resources in the message that you want to send. Includes text, text and buttons, images, text and images, text images and buttons, files, videos, text and videos, text videos and buttons, templates.
If the message contains an image, you must enter the URL of the image.
If the message contains a file, you must enter the URL, name, and type of the file.
If the message contains a video file, you must enter the URL, validity period, size, and thumbnail URL of the video file.
If you set the Message Type parameter to Template, you must select a message template. You can click Preview to preview the template content.
Timeout Settings
You can turn on Enable Undelivered Branch and Enable Unread Branch. After you turn on the switch, you can customize the timeout period and configure the undelivered or unread component in the branch. For example, when the undelivered or unread message is not delivered, you can use the Send SMS component to send messages by text message.
Advanced Settings section
Step and parameter | Parameter |
Enable Status Report | After you turn on Enable Status Report, you must specify a URL for receiving a status report. |
Track ID | This ID is used to tag a specific message and track the message. |