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Elastic Desktop Service:Manage Internet access

Last Updated:Sep 19, 2024

This topic describes how to enable premium bandwidth plans and configure Internet access for cloud computers.

Background information

Public bandwidth types

Type

Description

Scenario

Basic bandwidth

Cloud computers cannot access the Internet over the network of your on-premises devices. By default, the peak bandwidth of each cloud computer is 5 Mbit/s, which is free of charge. End users can access the Internet from cloud computers.

Scenarios that do not require high traffic or bandwidth.

Premium bandwidth

You can set a custom peak bandwidth, and use the exclusive bandwidth and IP address. You are charged for enabling and using premium bandwidth plans.

Scenarios that require stable network bandwidth.

Billing

You are charged for using premium bandwidth plans. For more information about the billing of premium bandwidth plans, see Billing overview.

Enable a premium bandwidth plan

After you enable a premium bandwidth plan, the bandwidth of the office network changes from the basic bandwidth plan to the premium bandwidth plan. All cloud computers in the office network can access the Internet. To enable a premium bandwidth plan, perform the following steps:

  1. Log on to the EDS console.

  2. In the left-side navigation pane, choose Networks & Storage > Premium Bandwidth Plans.

  3. In the upper-left corner of the top navigation bar, select a region.

  4. On the Premium Bandwidth Plans page, click Enable Premium Bandwidth.

  5. In the Enable Premium Bandwidth panel, configure the parameters and click Confirm. The following table describes the parameters.

    Parameter

    Description

    Billing Method

    The billing method of the premium bandwidth plan.

    Region

    The region in which you want to enable the premium bandwidth plan. We recommend that you select the region in which your cloud computer is deployed. For example, if your cloud computer is deployed in the China (Hangzhou) region, select China (Hangzhou).

    Office Network

    The office network for which you want to enable the premium bandwidth plan. Select an office network from the drop-down list.

    Duration

    If you set the Billing Method parameter to Subscription, you must specify a subscription duration. Valid values: 1 Week, 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, and 3 Years.

    • If you set the parameter to a value other than 1 Week, you can enable auto-renewal. The premium bandwidth plan is renewed for a period of time that is the same as the subscription duration.

      For example, if you set the Duration parameter to 2 Months, the plan is automatically renewed for another two months at the time when it expires.

    • If you want to renew the plan by one week, you can manually renew it. For more information, see Renew a premium bandwidth plan.

    Bandwidth

    The peak Internet bandwidth that you want to specify for your cloud computers.

    Important

    The peak bandwidth only indicates the upper limit of bandwidth and is only for reference. The peak bandwidth may vary based on usage scenarios. In scenarios in which demand exceeds available resources, the bandwidth may be lower than the specified value.

  6. (Optional) If you set the Billing Method parameter to Subscription, complete the payment as prompted.

Manage a premium bandwidth plan

After you enable a premium bandwidth plan, you can manage the plan based on your business requirements. The following section describes how to manage the plan.

View the basic information

  • View plan details

    On the Premium Bandwidth Plans page, find the plan that you want to manage and view its details, including the creation time, expiration time, status, ID, IP address, billing method, peak bandwidth, and the name and ID of the associated office network.

  • View inbound bandwidth and outbound bandwidth

    You can view the plan usage of an associated cloud computer. The following procedure describes the steps.

    1. On the Premium Bandwidth Plans page, find the plan that you want to manage.

    2. Click the 桌面流量监控..png icon in the Monitoring column.

    3. In the panel that appears, select a duration from the drop-down list in the upper-left corner to view the trend charts of inbound bandwidth and outbound bandwidth.

      Move the pointer over the line chart to view the traffic at a specific point in time.

  • View the bandwidth usage of the cloud computers in the office network for which you enable the premium bandwidth plan.

    Note

    The feature is in invitational preview. If you want to use this feature, submit a ticket.

    1. On the Premium Bandwidth Plans page, find the plan that you want to manage.

    2. Click the 桌面流量监控..png icon in the Monitoring column.

    3. In the upper part of the panel that appears, click View Cloud Computer Traffic Consumption to view the details of the bandwidth usage of the cloud computers in the office network for which you enable the premium bandwidth plan.

Modify the peak bandwidth value

If the peak bandwidth of the premium bandwidth plan cannot meet your business requirements, you can modify the value.

  1. On the Premium Bandwidth Plans page, find the plan that you want to manage.

  2. In the Actions column, click the ⋮ icon and select Modify.

  3. In the Edit panel, select a new peak bandwidth value as prompted.

    Note

    You can upgrade or downgrade subscription premium bandwidth plans that are associated with office networks. The new configurations immediately take effect for cloud computers in the office networks.

  4. Confirm fees and proceed as prompted.

Throttle the bandwidth of cloud computers

After you enable a premium bandwidth plan, you can configure a throttling rule for the bandwidth and apply the rule to a cloud computer to throttle the bandwidth of the cloud computer.

  1. On the Premium Bandwidth Plans page, find the plan that you want to manage.

  2. Click Configure Throttling in the Actions column.

  3. On the Configure Throttling page, click Create Rule.

  4. In the Configure Rule step of the Create Rule panel, specify the Rule Name, Upstream Bandwidth, and Downstream Bandwidth parameters, and click Next.

  5. In the Bind Cloud Computer step, click Bind Cloud Computer. In the Bind Cloud Computer dialog box, select the cloud computer to which you want to bind the throttling rule and click Confirm.

  6. In the Create Rule panel, click Save.

You can perform the following operations on a throttling rule:

  • To change the cloud computer with which a throttling rule is associated, click Bind Cloud Computer in the Actions column of the throttling rule on the Configure Throttling page.

  • To modify the basic information of a throttling rule, click Edit in the Actions column of the throttling rule on the Configure Throttling page, and modify the rule name, upstream bandwidth, or downstream bandwidth based on your business requirements.

  • To delete a throttling rule, click Delete in the Actions column of the throttling rule on the Configure Throttling page. In the message that appears, click OK.

Associate a bandwidth plan with or disassociate a bandwidth plan from an office network

If a premium bandwidth plan is associated with an office network, cloud computers in the office network can access the Internet. After the premium bandwidth plan is disassociated from the office network, a basic bandwidth plan is automatically associated with the office network.

  • Associate a premium bandwidth plan with an office network

    When you enable a premium bandwidth plan, you must select an office network. The plan is automatically associated with the selected office network.

    If a premium bandwidth plan is in the Not Associated state, you must associate the plan with an office network to prevent wasting premium bandwidth resources.

    Note

    A premium bandwidth plan can be associated with only one office network at a time.

    For example, if a premium bandwidth plan is associated with Office Network A and you want to associate the plan with Office Network B, you must first disassociate the plan from Office Network A.

    1. On the Premium Bandwidth Plans page, find the plan that you want to manage.

    2. In the Actions column, click Associate Office Network.

    3. In the Associate Office Network dialog box, select an office network from the drop-down list.

    4. Then, click Confirm.

      If the state of the premium bandwidth plan changes from Updating to In Use, the plan is associated with the office network.

  • Dissociate a premium bandwidth plan from an office network

    Important

    Take note of the following items before you disassociate a premium bandwidth plan:

    • A basic bandwidth plan is automatically associated with the office network.

    • The Internet access control setting is automatically switched to the default value. In this case, Internet access for cloud computers in the office network is disabled, regardless of whether the basic bandwidth plan is associated with the office network. If you require Internet access, you can set the Internet Access Control parameter to Allow all cloud computers to access the Internet in the Public Bandwidth section on the details page of the office network.

    • You can associate the premium bandwidth plan with another available office network.

    • If you have configured throttling rules for the premium bandwidth plan, the throttling rules are automatically cleared. If you want to limit the peak bandwidth after you associate the premium bandwidth plan with another office network, configure throttling rules for the premium bandwidth plan.

    1. On the Premium Bandwidth Plans page, find the plan that you want to manage.

    2. Click Disassociate Office Network in the Actions column.

    3. In the Confirm Office Network Disassociation message, click Confirm.

Renew a premium bandwidth plan

Subscription premium bandwidth plans have a validity period. To prevent business impact, we recommend that you renew the plan before it expires.

You can also enable auto-renewal for a premium bandwidth plan when or after you enable the plan.

  1. On the Premium Bandwidth Plans page, find the plan that you want to manage.

  2. In the Actions column, click the ⋮ icon and select Renew.

  3. On the page that appears, specify the duration by which you want to renew the plan.

    Valid values: 1 Week, 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, and 3 Years.

    If coupons are available, select the coupons that apply to your plan.

  4. Confirm the fees and click Confirm Order.

  5. Complete the payment as prompted.

Unsubscribe from a premium bandwidth plan

If you no longer require a subscription premium bandwidth plan, you can unsubscribe from it.

Important
  • You can unsubscribe from only subscription premium bandwidth plans.

  • A subscription premium bandwidth plan stops charging fees immediately after you unsubscribe from the plan.

  • Cloud computers in the associated office network can no longer access the Internet immediately after you unsubscribe from a premium bandwidth plan. If you require Internet access for the office network, disassociate the plan from the office network and then associate another plan with the office network before you unsubscribe from the original plan.

  • After you unsubscribe from a premium bandwidth plan, cloud computers in the associated office network can no longer access the Internet.

  1. On the Premium Bandwidth Plans page, find the plan that you want to manage.

  2. In the Actions column, click the ⋮ icon and select Unsubscribe.

  3. You are navigated to the Unsubscribe page. On the Unsubscribe from resources that are being used tab, configure the parameters to find the resource from which you want to unsubscribe and configure the unsubscription type.

  4. Select the resource.

  5. Confirm the unsubscription, click Batch Unsubscribe Resources, and then proceed as prompted.

Delete a premium bandwidth plan

If you no longer require a pay-as-you-go premium bandwidth plan, we recommend that you delete it at the earliest opportunity to reduce unnecessary costs.

Important
  • Only pay-as-you-go premium bandwidth plans can be deleted. These plans are metered by using one of the following two methods: pay-by-bandwidth and pay-by-data-transfer.

  • Before you delete the plan, you must disassociate the plan from the associated office network. Otherwise, Internet access may be affected on the cloud computers in the office network.

  1. On the Premium Bandwidth Plans page, find the plan that you want to manage.

  2. In the Actions column, click the ⋮ icon and select Delete.

  3. In the message that appears, click OK.

FAQ

What do I do if I still cannot access the Internet on my cloud computer after I enable a premium bandwidth plan for the office network in which my cloud computer resides?

This issue may occur because you have disabled Internet access for the cloud computer. To enable Internet access for the cloud computer, perform the following steps:

  1. Log on to the EDS console.

  2. In the left-side navigation pane, choose Networks & Storage > Office Networks.

  3. In the upper-left corner of the top navigation bar, select a region.

  4. On the Office Networks page, find the office network that you want to manage and go to its details page by using one of the following methods:

    • Click Internet Access Control in the Actions column.

    • Click the ID of the office network in the Name/ID column.

  5. In the Public Bandwidth section on the details page of the office network, set the Internet Access Control parameter to Allow all cloud computers to access the Internet. You can configure a list of cloud computers that are not allowed to access the Internet.