This topic describes how to enable premium bandwidth plans and configure Internet access for cloud computers.
Background information
Public bandwidth types
Type
Description
Scenario
Basic bandwidth
Cloud computers cannot access the Internet over the network of your on-premises devices. By default, the peak bandwidth of each cloud computer is 5 Mbit/s, which is free of charge. End users can access the Internet from cloud computers.
Scenarios that do not require high traffic or bandwidth.
Premium bandwidth
You can set a custom peak bandwidth as the dedicated bandwidth and use a unique IP address. You are charged for enabling and using premium bandwidth plans.
Scenarios that require stable network bandwidth.
Billing description
You are charged for using premium bandwidth plans. For more information about the billing of premium bandwidth plans, see Billing overview.
Enable a premium bandwidth plan
After you enable a premium bandwidth plan, the bandwidth of the office network changes from the basic bandwidth plan to the premium bandwidth plan. All cloud computers in the office network can access the Internet. To enable a premium bandwidth plan, perform the following steps:
In the left-side navigation pane, choose Networks & Storage > Premium Bandwidth Plans.
In the upper-left corner of the top navigation bar, select a region.
On the Premium Bandwidth Plans page, click Enable Premium Bandwidth.
In the Enable Premium Bandwidth panel, configure parameters and click Confirm. The following table describes the parameters.
Parameter
Description
Billing Method
The billing method of the premium bandwidth plan.
Region
The region in which you want to enable the premium bandwidth plan. We recommend that you select the region in which your cloud computer is deployed. For example, If your cloud computer is deployed in the China (Hangzhou) region, select China (Hangzhou).
Office Network
The office network for which you want to enable the premium bandwidth plan. Select an office network from the drop-down list.
Duration
If you set the Billing Method parameter to Subscription, you must specify a subscription duration. Valid values: 1 Week, 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, and 3 Years.
If you set the parameter to a value other than 1 Week, you can enable auto-renewal. The premium bandwidth plan is renewed for the same duration as the subscription.
For example, if you set the Duration parameter to 2 Months, the plan will automatically renew for an additional two months upon expiration.
The peak bandwidth that you want to specify for Internet access.
Important
The peak bandwidth only indicates the upper bandwidth limit and is for reference only. The peak bandwidth may vary based on usage scenarios. In scenarios in which demand exceeds resource supplies, the bandwidth may be lower than the specified value.
(Conditional) If you set the Billing Method parameter to Subscription, complete payments as prompted.
Manage a premium bandwidth plan
After you enable a premium bandwidth plan, you can manage the plan based on your business requirements. The following section describes how to manage the plan.
View basic information
View plan details
On the Premium Bandwidth Plans page, find the plan to view its details, including the creation time, expiration time, status, ID, IP address, billing method, peak bandwidth, and the name and ID of the attached office network.
View inbound bandwidth and outbound bandwidth
You can view the plan usage of a cloud computer. Perform the following steps:
On the Premium Bandwidth Plans page, find the plan that you want to manage.
Click the icon in the Monitoring column.
In the panel that appears, select a duration from the drop-down menu in the upper-left corner to view the trend charts for inbound and outbound bandwidth.
Hover over the line chart to view the traffic at a specific time.
Modify the peak bandwidth
If the peak bandwidth of the premium bandwidth plan cannot meet your business requirements, you can modify the value.
On the Premium Bandwidth Plans page, find the plan that you want to manage.
Click Modify in the Actions column.
In the Edit panel, select a new peak bandwidth as prompted.
Note
You can upgrade or downgrade the premium bandwidth plans attached to office networks. The new settings take effect immediately for cloud computers in those networks.
Confirm fees and proceed as prompted.
Throttle the bandwidth of cloud computers
After you enable a premium bandwidth plan, you can configure a bandwidth throttling rule and apply the rule to a cloud computer to deliberately slow down the Internet speed.
On the Premium Bandwidth Plans page, find the plan that you want to manage.
Click Configure Throttling in the Actions column.
On the Configure Throttling page, click Create Rule.
In the Configure Rule step of the Create Rule panel, specify the Rule Name, Upstream Bandwidth, and Downstream Bandwidth parameters, and click Next.
In the Bind Cloud Computer step, click Bind Cloud Computer. In the Bind Cloud Computer dialog box, select the cloud computer to which you want to bind the throttling rule and click Confirm.
In the Create Rule panel, click Save.
You can perform the following operations on a throttling rule:
To change the cloud computer with which a throttling rule is associated, click Bind Cloud Computer in the Actions column of the throttling rule on the Configure Throttling page.
To modify the basic information of a throttling rule, click Edit in the Actions column of the throttling rule on the Configure Throttling page, and modify the rule name, upstream bandwidth, or downstream bandwidth based on your business requirements.
To delete a throttling rule, click Delete in the Actions column of the throttling rule on the Configure Throttling page. In the message that appears, click OK.
Attach a bandwidth plan to or detach a bandwidth plan from an office network
If a premium bandwidth plan is attached to an office network, cloud computers in the office network can access the Internet. After the premium bandwidth plan is detached from the office network, a basic bandwidth plan is automatically attached to the office network.
Attach a bandwidth plan to an office network
When you enable a premium bandwidth plan, you must select an office network. The plan is automatically attached to the selected office network.
If a premium bandwidth plan is in the Not Associated state, you must attach the plan to an office network to prevent wasting premium bandwidth resources.
Note
A premium bandwidth plan can be attached to only one office network at a time.
For example, if a premium bandwidth plan is already attached to Office Network A but you want to attach the plan to Office Network B, you must first detach the plan from Office Network A.
On the Premium Bandwidth Plans page, find the plan that you want to manage.
In the Actions column, click Associate Office Network.
In the Associate Office Network dialog box, select an office network from the drop-down list.
Then, click Confirm.
If the state of the premium bandwidth plan changes from Updating to In Use, the plan is successfully attached to the office network.
Detach a bandwidth plan from an office network
Important
Take note of the following items before you detach a premium bandwidth plan:
After detachment, a basic bandwidth plan will be automatically attached to the office network.
After detachment, the Internet access control setting will be automatically reset to the default value. This means that Internet access for cloud computers in the office network will be disabled, even if a basic bandwidth plan is still attached to the office network. If you require Internet access, you can set the Internet Access Control parameter to Allow all cloud computers to access the Internet in the Public Bandwidth section on the details page of the office network.
After detachment, you can attach the premium bandwidth plan to another office network.
If you have configured throttling rules for the premium bandwidth plan, the throttling rules will be automatically cleared. If you want to limit the peak bandwidth after you attach the premium bandwidth plan to another office network, configure new throttling rules.
On the Premium Bandwidth Plans page, find the plan that you want to manage.
Click Disassociate Office Network in the Actions column.
In the Confirm Office Network Disassociation message, click Confirm.
Renew a premium bandwidth plan
Subscription premium bandwidth plans have a validity period. We recommend that you renew your subscription premium bandwidth plan before it expires to avoid any negative impact on your business.
You can also enable auto-renewal for a premium bandwidth plan when or after you enable the plan.
On the Premium Bandwidth Plans page, find the plan that you want to manage.
Click Renew in the Actions column.
On the page that appears, specify the duration by which you want to renew the plan.
Valid values: 1 Week, 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, and 3 Years.
Note
Select applicable coupons if they are available for your plan.
Confirm the fees and click Confirm Order.
Complete the payment as prompted.
Unsubscribe from a premium bandwidth plan
If you no longer require a subscription premium bandwidth plan, you can unsubscribe from it.
Important
You can unsubscribe from only subscription premium bandwidth plans.
Once you unsubscribe from the plan, the plan will no longer charge fees.
If you unsubscribe from the premium bandwidth plan attached to your office network, cloud computers in the network will no longer have Internet access. To continue using the Internet, detach the current plan and attach a new one before unsubscribing from the original plan.
On the Premium Bandwidth Plans page, find the plan that you want to manage.
In the Actions column, click the ⋮ icon and select Unsubscribe.
You are navigated to the Unsubscribe page. On the Unsubscribe from resources that are being used tab, find the resource from which you want to unsubscribe and configure the unsubscription type.
Select the resource.
Confirm the information, click Batch Unsubscribe Resources, and then proceed as prompted.
Delete a premium bandwidth plan
If you no longer require a pay-as-you-go premium bandwidth plan, we recommend that you delete it at the earliest opportunity to save on costs.
Important
You can only delete pay-as-you-go premium bandwidth plans. These plans are metered by using the pay-by-bandwidth or pay-by-data-transfer method.
Before deleting the plan, make sure to detach it from its office network to avoid potential Internet access issues for cloud computers.
On the Premium Bandwidth Plans page, find the plan that you want to manage.
In the Actions column, click Delete.
In the message that appears, click OK.
FAQ
What do I do if I still cannot access the Internet for my cloud computer after I enable a premium bandwidth plan for the office network in which my cloud computer resides?
This issue may occur if you have disabled Internet access for the cloud computer. To enable Internet access for the cloud computer, perform the following steps:
In the left-side navigation pane, choose Networks & Storage > Office Networks.
In the upper-left corner of the top navigation bar, select a region.
On the Office Networks page, find the office network that you want to manage, and use one of the methods to go to its details page:
Click Internet Access Control in the Actions column.
Click the ID of the office network in the Name/ID column.
In the Public Bandwidth section on the details page of the office network, set the Internet Access Control parameter to Allow all cloud computers to access the Internet. You can configure a list of cloud computers that are not allowed to access the Internet.