How do I change the specifications of cloud computers? - Elastic Desktop Service

In most cases, the specifications of cloud computers refer to a suite of computing resources, including vCPUs, memory, and GPU memory. The specifications determine the performance of cloud computers. You can upgrade or downgrade cloud computers by changing the specifications of the cloud computers based on your business requirements. This topic describes how to change the specifications of cloud computers.

Background information

Changing the specifications of a cloud computer only affects the computing resources of the cloud computers, while the storage resources and user data of the cloud computer remain unaffected. After you upgrade or downgrade a cloud computer, you may be charged additional fees or receive a refund for the price difference.

The following table describes the limits when you change the specifications of a cloud computer.

Billing method	Operation	Usage notes
All	All	You can change the specifications only between cloud computers of the same type. You cannot change the specifications between an Office-based cloud computer and a Graphics-based cloud computer. The specifications of a cloud computer contain a fixed suite of configuration items. When you change the specifications, the change applies to all configuration items. You cannot change only one configuration item. You must wait at least 5 minutes before you change the specification of the same cloud computer.
Monthly subscription (unlimited computing plans)	Upgrade cloud computers	You are charged for the price difference between the original specifications and the new specifications for the remainder of the current billing cycle. If you renew or downgrade a cloud computer within the current billing cycle, you cannot upgrade the cloud computer until the next billing cycle starts.
Monthly subscription (unlimited computing plans)	Downgrade cloud computers	You can downgrade a cloud computer up to three times per month. After the quota of three downgrades per month is exhausted, you can no longer downgrade the cloud computer. The quota is automatically renewed on the first day of the succeeding month. The following formula is used to calculate the refundable amount: `Refundable amount = Remaining duration × (Price difference between the original specifications and the new specifications/Total duration)`. The actual refundable amount displayed on the refund page shall prevail. Elastic Desktop Service (EDS) issues refunds based on the payment method that is used at the time of purchase. Consumed coupons are not refunded. Note The remaining duration refers to the remaining period of time during which the cloud computer is available before you downgrade the cloud computer. The price difference refers to the difference in prices between the original specifications and the new specifications of the cloud computer.
Monthly subscription (120 hours/month or 250 hours/month computing plans)	Upgrade or downgrade cloud computers	The feature for upgrading or downgrading cloud computers that use the 120 hours/month computing plan or the 250 hours/month computing plan is in invitational preview. If you want to use the feature, submit a ticket to enable the feature. For monthly subscription cloud computers, you can switch between the 120 hours/month computing plan and the 250 hours/month computing plan. However, you cannot change a limited computing plan to an unlimited computing plan. To change the specifications of monthly subscription cloud computers, you must cancel your current subscription and place a new order. You may receive a refund and be required to pay new fees. Important Before you cancel your subscription, make sure that all important data is saved and securely backed up because unsubscribed cloud computers are released.

Prerequisites

The cloud computers whose specifications you want to change are in the Stopped state. For more information, see Start, stop, restart, or release a cloud computer.
Before you change the specifications of cloud computers, make sure that you do not have pending orders. If you have pending orders, click Expenses in the top navigation bar to go to the Expenses and Costs page. Click Orders in the left-navigation pane and complete the payments or cancel your pending orders.

Change the specification of a cloud computer

Log on to the EDS Enterprise console.
In the left-side navigation pane, choose Resources > Cloud Computers.
In the upper-left corner of the top navigation bar, select a region.
On the Cloud Computers page, find the cloud computer that you want to manage, click the ⋮ icon in the Actions column, and then choose Change Type.
In the Change Configurations panel, perform one of the following operations based on your business requirements:
- For a pay-as-you-go cloud computer, select the desired specification and click OK.
- For a monthly subscription cloud computer that uses an unlimited computing plan, select the desired specification on the Upgrade or Downgrade tab and click OK.
- For a monthly subscription cloud computer that uses the 120 hours/month computing plan or the 250 hours/month computing plan, select the desired specification, a computing plan, and a subscription duration and click OK.
The fees or refunds are displayed in the lower part of the Change Configurations panel. During the upgrade or downgrade process, the cloud computer enters the Changing state on the Cloud Computers page.

Change the specifications of multiple cloud computers

In the left-side navigation pane, choose Resources > Cloud Computers.
In the upper-left corner of the top navigation bar, select a region.
On the Cloud Computers page, select the cloud computers whose specifications you want to change and choose More > Change Configurations in the lower part of the page. The selected cloud computers must be in the Stopped state.
Note
You can select up to 100 cloud computers at the same time.
In the Change Configurations panel, filter the cloud computers whose specifications you want to change in the Filter Cloud Computer section and click Next.
Note
You can change only the specifications of cloud computers that use the same billing method. If the cloud computers that you selected in the previous step use different billing methods, you must separately change the specifications of the cloud computers.
In the Change Configurations panel, perform one of the following operations based on your business requirements:
- For a pay-as-you-go cloud computer, select the desired specification and click OK.
- For a monthly subscription cloud computer that uses an unlimited computing plan, select the desired specification on the Upgrade or Downgrade tab and click OK.
- For a monthly subscription cloud computer that uses the 120 hours/month computing plan or the 250 hours/month computing plan, select the desired specification, a computing plan, and a subscription duration and click OK.
The fees or refunds are displayed in the lower part of the Change Configurations panel. During the upgrade or downgrade process, the cloud computer enters the Changing state on the Cloud Computers page.