If your resource plan expires or your account has overdue payments, you cannot use ApsaraVideo VOD. We recommend that you renew your plan or top up your account at your earliest convenience. This topic describes how to top up your account and renew your subscription.
Top up your account
After you activate ApsaraVideo VOD, you are charged for using the features of ApsaraVideo VOD based on the pay-as-go basis billing method by default. If you purchase resource plans, your resource usage is billed on a pay-as-you-go basis after your resource plans expire or are exhausted. Make sure that your Alibaba Cloud account has sufficient balance to avoid service suspension due to overdue payments.
Procedure
Log on to the ApsaraVideo VOD console.
In the top navigation bar, select Expenses and Costs from the Expenses drop-down list.
In the Available Credit section, click Add Funds.
Specify the amount and complete the payment by following instructions on the page.
Renew a resource plan
You cannot renew resource plans in ApsaraVideo VOD. You can purchase a new resource plan before the current resource plan expires. Resource plans can be stacked to increase the usage limit. After you purchase a new resource plan, you can use ApsaraVideo VOD without further actions and your business remains uninterrupted. To purchase a resource plan, visit the buy page.
After you purchase a new resource plan, it automatically takes effect, but there is a certain delay before the plan takes effect.
You can configure quota alerts to prevent resource insufficiency after your resource plans are exhausted. For more information, see View the details of resource plans.
Renew the license of the short video SDK
Method 1: Renew in Billing and Cost Center
Before you renew the license in Billing and Cost Center, go to the ApsaraVideo VOD console, choose , click License Management, and obtain the ID of the corresponding instance, as shown in the following figure.
Then, perform the following steps to renew the license.
If the ID of the instance is empty, you need to renew the license by using Method 2: Submit a renewal application or submitting a ticket.
Log on to the ApsaraVideo VOD console.
In the upper-right corner of the page, choose .
The Renewal page of Billing and Cost Center appears.
Enter the obtained instance ID and click Search.
Find the instance and click Renew in the Actions column. After you confirm the configurations and subscription duration, click Buy Now. We recommend that you select Auto-renewal to avoid expiration.
Method 2: Submit a renewal application
If you have purchased an SDK such as short video SDK or ApsaraVideo Queen SDK, you must place an order on the ApsaraVideo MediaBox SDK page, specify the order number, and submit a request on Yida to renew your license before the license expires. This prevents service exceptions that occur because your application cannot use the SDK. You cannot renew your license in the ApsaraVideo VOD console.