This topic describes the limits of ApsaraVideo Live and how to adjust the limits.
Billing limits
Item | Limit | Adjustable |
Live data transfer plan | If you purchase live data transfer plans, fees for live streaming traffic are deducted from the live data transfer plans on a daily basis. | No. |
Resource plan | You can query only valid resource plans and resource plans that expired within one year. | No. |
Pay-by-traffic | If you use the pay-by-traffic metering method, the maximum bandwidth is 10 Gbit/s by default. | Yes. If you want to increase the maximum bandwidth, submit a ticket. For more information, see Contact us. |
Bandwidth throttling | According to the Product-Specific Terms in the Alibaba Cloud International Website Product Terms of Service, if the metering method for network usage of your domain name is pay-by-traffic or pay-by-bandwidth and the bandwidth consumed within 1 minute increases by 10 Gbit/s, Alibaba Cloud enables bandwidth throttling for the domain name to prevent potential attacks from harming your network or affecting your business. Note
| Yes. To disable bandwidth throttling, contact your account manager or contact us by other means that are described in Contact us. |
Feature limits
Feature | Limit | Adjustable |
Accelerated domain name |
| Yes. To adjust the limits, submit a ticket. For more information, see Contact us. |
Live stream ingest |
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ApsaraVideo Live does not limit the bitrate of ingested streams and supports common resolutions and bitrates. To prevent stuttering during stream ingest, we recommend that you use a bitrate that is not greater than 4 Mbit/s. | No. | |
The Real-Time Messaging Protocol (RTMP), ApsaraVideo Real-time Communication (ARTC), and Secure Reliable Transport (SRT) protocols are supported for stream ingest. | No. | |
Live stream playback | The RTMP, Flash Video (FLV), HTTP Live Streaming (HLS), ARTC, SRT, and Common Media Application Format (CMAF) protocols are supported for streaming. By default, the SRT protocol is not available. To use the protocol, contact your account manager or contact us by other means that are described in Contact us. | No. |
User-Agent blacklist and whitelist | You cannot configure the User-Agent blacklist or whitelist in the ApsaraVideo Live console due to complex configurations and risks of misoperations. | Yes. If you want to configure the User-Agent blacklist or whitelist, submit a ticket. For more information, see Contact us. |
Video encryption (Alibaba Cloud proprietary cryptography and DRM encryption) |
| No. |
Live stream management |
| No. |
Live stream snapshots | Live stream snapshots can be generated only in the JPG format. | No. |
DRM |
| Yes. To enable the DRM feature, submit a ticket. For more information, see Contact us. |
Domain name management | You must upload a certificate for an accelerated domain name for which the HTTPS secure acceleration feature is enabled. The Tengine service that is used by ApsaraVideo Live is based on NGINX. Therefore, only certificates that can be read by NGINX, which are in the PEM format, are supported. | No. |
EdgeScript | You can create only one script for each domain name. | Yes. If you want to increase the quota, submit a ticket. For more information, see Contact us. |
IP address blacklist and whitelist | The IP address blacklist and whitelist support IPv6 addresses. Letters in an IPv6 address must be in uppercase. Example: 2001:DB8:0:23:8:XXX:XXXC:417A or 2001:0DB8:0000:XXXX:XXXX:0800:200C:417A. You cannot shorten the representation of an IPv6 address. For example, 2001:0DB8:XXXX:XXXX:200C:417A is not supported. | No. |
Live stream transcoding |
Note If a high definition (HD) live stream is transcoded to standard definition (SD) and low definition (LD) for playback, two transcoded streams are counted.
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Live stream recording |
| No. |
Live stream pulling |
| No. |
Production studio, transcoding, time shifting, recording, snapshot capture, content moderation, and Live-to-VOD | Some features of ApsaraVideo Live are unavailable in specific regions. For more information, see Supported regions. | Yes. If you want to enable specific features in specific regions, submit a ticket. For more information, see Contact us. |
Production studio |
| No. |
RTS | When you use the Real-Time Streaming (RTS) feature for HTML5 playback, take note of the following limits:
| HTML5 auto transcoding helps resolve compatibility issues. For more information, see HTML5 auto transcoding. |
Live stream recording | Live stream recording supports only the following encoding formats:
| No. |
Stream relay from a live center | A stream can be relayed to up to 200 destination URLs from a live center. If the limit is reached, you cannot add any more stream relay templates. | Yes. If you want to enable specific features in specific regions, submit a ticket. For more information, see Contact us. |
Push SDK |
| No. |
Domain name ICP filing
The acceleration region determines whether an accelerated domain name that is added to ApsaraVideo Live requires ICP filing.
If the acceleration region of an accelerated domain name is Global or Chinese Mainland, the domain name must have an ICP filing. We recommend that you apply for an ICP filing on the ICP Registration Support page.
If you want to use the stream ingest or stream pulling feature provided by ApsaraVideo Live in the Chinese mainland, you must apply for an ICP filing for the domain name of your application on the origin server, regardless of where the origin server resides.
Content moderation
The site content of domain names that are added to ApsaraVideo Live must be reviewed. The accelerated domain names that cannot be added to ApsaraVideo Live include but are not limited to the following types:
Domain names that cannot be accessed or do not contain valid information
Domain names that point to illegal private game servers
Domain names of websites that provide multiplayer games and card games
Domain names of websites that provide unauthorized software downloads
Domain names of peer-to-peer (P2P) lending websites
Domain names of unofficial lottery websites
Domain names of websites of unlicensed hospitals and pharmaceuticals
Domain names of websites that contain illicit content, such as pornography, drugs, and gambling
You are legally responsible for the content that is hosted on your accelerated domain name. Alibaba Cloud regularly reviews the content of domain names. If illicit content is detected from a domain name, Alibaba Cloud immediately disables or blocks the domain name. In serious cases, ApsaraVideo Live may permanently block all domain names that belong to the Alibaba Cloud account.
If you add a wildcard domain name, such as *.aliyundoc.com, to ApsaraVideo Live and it contains a subdomain, such as demo.aliyundoc.com, that distributes illicit content, the entire wildcard domain name is disabled.
If your domain name is rejected after the review, you can check the reason for rejection on the Domain Management page in the ApsaraVideo Live console. You can modify the content based on the rejection details and resubmit the domain name for review.