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Database Backup:Expiration and overdue payments

Last Updated:Aug 30, 2024

A backup schedule cannot be used after it expires or when you have overdue payments. If you want to continue to use the backup schedule, you must renew the backup schedule at the earliest opportunity.

Warning

Alibaba Cloud sends notifications to you if your backup schedule expires or you have overdue payments. To avoid business interruptions, we recommend that you renew your backup schedule at the earliest opportunity.

Expiration

Expiration occurs if the validity period of your subscription backup schedule ends and you do not renew the backup schedule at the earliest opportunity.

Overdue payments

Overdue payments occur in the following conditions: Your Alibaba Cloud account balance is insufficient when you use the pay-as-you-go billing method or when your backup data exceeds the free quota of the subscription backup schedule that you purchase in Database Backup (DBS).

Impacts of expiration or overdue payments

The following situations may occur if your backup schedule expires or you have overdue payments:

  • The backup schedule is automatically suspended.

  • If your services are stopped due to overdue payments, you can add funds to your Alibaba Cloud account within seven days to pay off the overdue bill. DBS automatically resumes your services after you pay off the overdue bill. For more information, see Renewal policy. If your bill is overdue for more than seven days, DBS assumes that you have stopped using services. In this case, your data in DBS is permanently deleted and cannot be recovered.

  • The source database is not affected when the backup schedule is released.

Query bills

  1. Log on to the Alibaba Cloud Management Console.

  2. In the top navigation bar, click Expenses.

  3. In the left-side navigation pane, choose Bills > > Bill Details.

  4. On the Billing Details tab, configure the Statistic Item and Statistic Period parameters.

  5. Select a month from the Billing Cycle drop-down list and select Database Backup from the Product drop-down list.

    To view specific details of bills, you can configure the Statistic Item and Statistic Period parameters.

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Query resource usage

  1. Log on to the Alibaba Cloud Management Console.

  2. In the top navigation bar, click Expenses.

  3. In the left-side navigation pane, choose Bills > > Bill Details.

  4. On the View Usage Details tab, configure the Product, Billable Item, Time Period, and Time Unit parameters.

    国际站详情页

    Parameter

    Description

    Product

    Select cbs.

    Billable Item

    Select DBS.

    Time Period

    Select the time range for the query. You can query the resource usage of at most one calendar month at a time. For example, if you select 2024-04-01 as the start time, the latest end time that you can specify is 2024-04-30.

    Time Unit

    Select Day.

  5. Click Export CSV.

    After the CSV file is exported, find the CSV file on the Export Record page and click Download in the Actions column to download the file to your local device.