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Chat App Message Service:Create a channel

Last Updated:Sep 14, 2024

This topic describes how to create a channel.

Prerequisites

Procedure

  1. Log on to the Chat App Message Service console.

  2. In the left-side navigation pane, click Channel management.

  3. On the Channel management page, click Add Channel.

  4. In the Add Channel dialog box, set the required parameters.

    1. Channel type: Select an option from the drop-down list.

      • WhatsApp: indicates a WhatsApp channel. You can send messages by using WhatsApp if you select WhatsApp from the list.

      • Viber: indicates a Viber channel. You can send messages by using Viber if you select Viber from the drop-down list.

        Note

        If you want to use channels of both types, you need to create two channels.

    2. Channel name: Specify a custom channel name. The name can be up to 50 characters in length.

    3. Remarks: Enter a description of the channel. The description can be up to 150 characters in length.

  5. Click OK.

References