Configure the Subscribe to Group node - Chat App Message Service

This topic describes how to configure the Subscribe to Group node. You can use this node to add the phone numbers and names of one or more users to a specific group.

Node information

Node icon

Node name

Subscribe to Group

Prerequisites

You have accessed the chat flow orchestration page. Perform the following steps to go to the chat flow orchestration page: Log on to the Chat App Message Service console. In the left-side navigation pane, click Chat Flow. On the page that appears, click the Flow Management tab. Then, click the name of the chat flow that you want to manage.

Procedure

Click the Subscribe to Group icon on the canvas to view the node configuration section on the right side.
Configure the node based on your business requirements. For more information, see the Parameters section of this topic.
Click Save.

Parameters

Parameter	Description	Sample image
Group	Select an existing group from the drop-down list, or click Create Group to create a group.
Customer Phone Number	Select a variable that corresponds to the user phone number.
Customer Name	Select a variable that corresponds to the user name.
Create Group	Enter a group name and click OK. The group is created. If you want to add existing contacts to the group when you create the group, select Add contacts to this group. You can add one or more contacts to the group by using one of the following methods: Batch Add: Upload an Excel file to add multiple contacts at a time. Single Add: Select the country to which a contact belongs and specify the Contact Information and Contact Name parameters to add the contact.