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Chat App Message Service:GetChatappPhoneNumberMetric

Last Updated:Dec 18, 2025

Queries the message sending metrics for a phone number in a WhatsApp channel.

Operation description

  • You can call this API to query message sending metrics. Alternatively, you can query the metrics in the ChatApp console by choosing Channel Management > Manage > Daily Statistics Reports for Customers.

  • Before you call this operation, call the EnableWhatsAppROIMetric operation to enable return on investment (ROI) metric collection for WhatsApp. Statistics are available at least one day after you enable this feature. Message sending metrics generated before you enable the feature are not collected.

  • After you enable ROI metric collection for WhatsApp, make sure that messages are successfully sent from your channel. To send messages, go to the Channel Management page, select a WhatsApp channel, and choose Message Sending. You can also call SendChatappMessage or SendChatappMassMessage.

QPS limit

This API is limited to 50 queries per second (QPS) for each user. If you exceed this limit, API calls are throttled, which can affect your business. Call this API within the specified limit.

Try it now

Try this API in OpenAPI Explorer, no manual signing needed. Successful calls auto-generate SDK code matching your parameters. Download it with built-in credential security for local usage.

Test

RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

  • Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.

  • API: The API that you can call to perform the action.

  • Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.

  • Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.

    • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.

    • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.

  • Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.

  • Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

cams:GetChatappPhoneNumberMetric

get

*All Resource

*

None

None

Request parameters

Parameter

Type

Required

Description

Example

IsvCode

string

No

The independent software vendor (ISV) verification code, which is used to verify whether the user is authorized by the ISV.

skdi3kksloslikd****

CustSpaceId

string

No

The Space ID or instance ID of the ISV sub-customer. This is the channel ID. View the channel ID on the Channel Management page.

cams-************

Granularity

string

No

The granularity of the metrics. Valid values:

  • DAILY: Metrics are collected by day.

  • HALF_HOUR: Metrics are collected every half an hour.

DAILY

Start

integer

Yes

The start of the time range to query. This is a UNIX timestamp in milliseconds.

1756742399000

End

integer

Yes

The end of the time range to query. This is a UNIX timestamp in milliseconds.

1758902399000

PhoneNumber

string

No

The business phone number. This is the phone number used to send messages. You can view the phone number in the ChatApp console by choosing Channel Management > Manage > WABA Management > Phone Number Management.

861380000****

Response elements

Element

Type

Description

Example

object

The returned data.

AccessDeniedDetail

string

Details about the access denial.

None

RequestId

string

The request ID.

608F9CCA-B5EB-3D72-8047-B25D6D75BDEC

Message

string

The error message.

None

Data

array<object>

The returned data.

object

The returned data.

DeliveredCount

integer

The number of delivered messages.

5

Start

integer

The start time of metric collection. This is a UNIX timestamp in milliseconds.

1669619491000

PhoneNumber

string

The business phone number.

861380000****

End

integer

The end time of metric collection. This is a UNIX timestamp in milliseconds.

1667196043904

Granularity

string

The granularity of the metrics.

DAILY

SentCount

integer

The number of sent messages.

10

Code

string

The status code of the request. Valid values:

  • OK: The request was successful.

  • For other error codes, see Error codes.

OK

Examples

Success response

JSON format

{
  "AccessDeniedDetail": "None",
  "RequestId": "608F9CCA-B5EB-3D72-8047-B25D6D75BDEC\n",
  "Message": "None",
  "Data": [
    {
      "DeliveredCount": 5,
      "Start": 1669619491000,
      "PhoneNumber": "861380000****",
      "End": 1667196043904,
      "Granularity": "DAILY",
      "SentCount": 10
    }
  ],
  "Code": "OK"
}

Error codes

HTTP status code

Error code

Error message

Description

400

Product.Unsubscript

You have not subscribed to the specified product.

You have not subscribed to the specified product.

400

Ram.PermissionDeny

You are not authorized to perform the operation.

400

System.LimitControl

The system is under flow control.

The system is under flow control.

400

Unknown.ResourceOwnerId

The resource does not belong to the current user.

The resource does not belong to the current user.

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.