After you log on to an Alibaba Cloud Workspace terminal, cloud computers that are assigned to you are displayed as cards or icons. You can view the status of cloud computers and perform basic operations on cloud computers on the cards. This topic describes common options provided on the cards.
The options on the cards vary with the image, terminal type, and terminal edition. In this topic, the Windows client of V7.5.1 is used as an example.
Prerequisites
You are logged on to an Alibaba Cloud Workspace terminal. For more information, see Getting started.
A cloud computer is assigned to you. For more information, see Assign cloud computers to users.
Connect to or disconnect from a cloud computer
Connect to a cloud computer
If Running appears in the upper-left corner of the card of a cloud computer, click Connect.
If In Use appears in the upper-left corner of the card, click Show Window to go to the desktop of the cloud computer.
After you log on to the terminal, if only one cloud computer exists within your account, the cloud computer is automatically connected. If you want to cancel the automatic connection feature, click the icon in the cloud resource page, select Settings, choose , and then modify settings in the Auto-connect Sole Cloud Computer section. For more information, see Automatically connect to a cloud computer.
Disconnect from a cloud computer
If you no longer use a cloud computer and want to disconnect from it, perform the following operations:
If the cloud computer is not in full-screen mode, click the icon next to the Password parameter.
Click DesktopAssistant and then click Disconnect.
Manage power options
You can start, stop, restart, and hibernate cloud computers in a similar manner as physical computers by using the options provided on the cards.
Start a cloud computer
If the card of a cloud computer is dimmed and Stopped is displayed in the upper-left corner of the card, click Start. After you start the cloud computer, Running appears in the upper-left corner of the card.
Stop a cloud computer
If you stop a cloud computer, its running processes are terminated and unsaved data may be lost. Make sure that you have saved or backed up data before you stop a cloud computer.
You can use one of the following methods to stop a cloud computer:
Stop a cloud computer by using DesktopAssistant
Open DesktopAssistant, click Shut Down, and then click OK.
Stop a cloud computer by using the options provided on the cloud resource page Disconnect from the cloud computer. Then, on the card of the cloud computer, choose and click OK.
NoteIf you use the web client to connect to the cloud computer, you can only use the option provided on the card to stop the cloud computer.
Restart a cloud computer
If you restart a cloud computer, its running processes are terminated, and unsaved data may be lost. Make sure that you have saved or backed up data before you restart a cloud computer.
You can use one of the following methods to restart a cloud computer:
Restart a cloud computer by using DesktopAssistant
Open DesktopAssistant, click Restart and then click OK. This method takes effect only for Adaptive Streaming Protocol (ASP)-based cloud computers.
Restart a cloud computer by using the options provided on the cloud resource page Disconnect from the cloud computer. Then, on the card of the cloud computer, choose and click OK.
NoteIf you use the web client, you can only use the option provided on the card to restart the cloud computer.
Hibernate a cloud computer
When a cloud computer is hibernated, all files and processes on the cloud computer are saved. You can wake up the cloud computer from hibernation to resume your work at any time.
You cannot hibernate High Frequency or Graphics cloud computers.
The Hibernate operation is not supported in the following regions:
China (Nanjing - Local Region)
China (Fuzhou - Local Region)
Philippines (Manila)
SAU (Riyadh - Partner Region)
If a cloud computer has been hibernated for 15 days, the cloud computer is automatically stopped. We recommend that you save the data on the cloud computer at the earliest opportunity.
You can hibernate cloud computers that are in the Running or In Use state. You cannot create snapshots for cloud computers that are in the Hibernated state.
Manually hibernate a cloud computer
On the card of the cloud computer that you want to hibernate, choose .
If you use a method other than the web client to connect to a cloud computer that uses the ASP protocol and runs Windows, open DesktopAssistant and choose .
In the message that appears, click Hibernate Now.
NoteAfter the cloud computer is hibernated, Hibernating appears in the upper-left corner of the corresponding card. Move your pointer over the card and click Connect Cloud Computer to wake it up. You must wait for approximately 30 seconds to wake up the cloud computer.
Schedule hibernation for a cloud computer
You can use a scheduled policy to automatically hibernate a cloud computer after you disconnect from the cloud computer. When the duration that you specified in the policy elapses, the system hibernates the cloud computer.
On the card of the cloud computer for which you want to configure scheduled hibernation, click Manage and then Policies.
In the Scheduled Task Policy section of the My Policies panel, specify the duration between when you disconnect from the cloud computer and when it enters hibernation and set the action to Hibernate.
NoteIf you do not have the permissions to modify the policy, the settings in the panel are read-only and cannot be modified.
Update Alibaba Cloud Workspace components of a cloud computer
To resolve cloud computer issues and improve the user experience, you can update Alibaba Cloud Workspace components. When updates are available, the Update option appears on the cards of cloud computers.
Make sure that you have saved files on the cloud computer before you update it.
An update takes 10 to 15 minutes to complete, during which the cloud computer is unavailable.
Find the cloud computer whose components you want to update and click Update on its card.
In the dialog box that appears, click Update Now.
You can also specify the time to schedule the update.
In the message that appears, click Confirm Update.
In the Updated dialog box that appears, click Got it.
If you cannot connect to the cloud computer or want to roll back the cloud computer after the update, perform the following operations: click Manage on the card, choose , click the snapshot of the system disk or data disk that was created at the point in time to which you want to restore the cloud computer, and then click Confirm Restore. You can also contact your enterprise IT administrator for help.
If you fail to update the cloud computer, retry or contact your enterprise IT administrator.
Specify a name for a cloud computer
You can specify names for cloud computers to facilitate identification and query.
In the lower-right corner of the card, click Manage.
On the Info tab, click Edit next to Custom Name, specify a name for the cloud computer, and then click OK.
NoteThe name must be 2 to 24 characters in length, and can contain letters, digits, colons (:), underscores (_), periods (.), and hyphens (-). The name must start with a letter.
What to do next
Pin a power option. You can click Power on the card of a cloud computer and click the icon to pin a power option that you frequently use. The pinned option is then displayed next to Power. You can pin only one power option. If needed, you can also unpin a pinned option.
Re-organize the layout of cloud computer cards. You can drag the card of a cloud computer to the desired position. The new layout is synchronized to all Alibaba Cloud Workspace terminals that you use to connect to cloud computers.
Configure preference settings. After you connect to a cloud computer, you can configure preference settings based on your business requirements. For more information, see Configure preference settings.
Configure scheduled stop or hibernation tasks. After a cloud computer is disconnected, it keeps running. You can configure a scheduled stop or hibernation policy to automatically stop or hibernate cloud computers after disconnection. For more information, see Configure a scheduled stop policy for a cloud computer.