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WUYING Terminal:Configure and use the Windows client or macOS client

Last Updated:Dec 09, 2024

This topic describes how to configure and use the Windows client and macOS client.

Important

In this topic, the Windows client of Alibaba Cloud Workspace V7.6 is used as an example. If your experience does not match the description in this topic, you may be using a different Alibaba Cloud Workspace client or your client is outdated. You must update your client to the latest version.

Client GUI

Logon interface 1

101_signin_page1.png

  1. Select the Alibaba Cloud Workspace edition. You can switch between Enterprise Edition and Individual Edition.

  2. Enter an office network ID or an organization ID.

  3. Switch the logon method.

  4. Go to more settings.

    • Onboarding: This option prompts you to select the Alibaba Cloud Workspace edition based on your business requirements.

    • Connection Type: This option prompts you to select a network connection method. The default connection method is the Internet, which meets the requirements in most scenarios. You can also select Alibaba Cloud VPC configured by your administrator.

    • Settings: This option prompts you to open the settings menu to adjust general settings.

    • Help: This option prompts you to go to the Elastic Desktop Service (EDS) documentation.

    • About: You can view the current client version and check whether a version is available for update.

  1. Enter a username.

  2. Enter a password.

  3. Enable Auto Sign-in. If you enable Auto Sign-in, you do not need to re-enter the logon credentials for a specific period of time after a successful logon.

  4. If the initial password has expired or you forget your custom password, click Forgot Password to reset the password as prompted.

Logon interface 2

101_signin_page2.png

Cloud resource list

101_resource_list.png

  1. Perform operations on the card of a cloud resource. In this topic, cloud computers are used as examples. You can perform common operations on the cloud computer, such as starting, stopping, restarting, and updating the cloud computer.

  2. Log off from the client.

  3. Search for cloud computers. Fuzzy match is supported.

  4. Refresh the cloud resource list.

  5. Go to the notification center. You can view various types of event messages in the notification center.

  6. Open the profile menu. You can view account information and access modules such as Settings.

The Profile menu provides portals to Account Summary, Settings, and Feedback.

Profile

101_profile.png

Notification center

101_message_center.png

The notification center displays the following categories of messages: Management, System, and Marketing.

Log on to a client and connect to cloud resources

Configure automatic logon

If you enable Auto Sign-in, you do not need to re-enter the logon credentials for a specific period of time after a successful logon.

  1. Launch the client and select Auto Sign-in on the logon page.

    settings_auto_signin_on_startup.png

  2. (Optional) Change the validity period for automatic logon based on your business requirements. The default validity period is 10 days. You can change the automatic logon period after a successful logon. To change the validity period, click the icon in the upper-right corner of the cloud resource list page. Then, choose Settings > General > Sign-in. In the Auto Sign-in section, specify a new validity period for automatic logon.

    settings_auto_signin.png

Log off from the client

On the cloud resource list page, use one of the following methods to log off from the client:

  • In the upper-left corner of the cloud resource list page, click Sign Out. In the message that appears, click Sign Out.

  • In the upper-right corner of the page, click the icon and then click Sign Out. In the message that appears, click Sign Out.

Change the logon password

You can change only passwords of convenience accounts on the client. If you use an enterprise Active Directory (AD) account, you can change the password the first time you log on to the client or when the password expires. In other cases, contact the administrator to change the password.

Password forgotten

  1. On the logon page, click Forgot Password.

  2. In the Reset Password dialog box, enter the username and email address, and click Confirm.

    If the entered information passes authentication, a new initial password is sent to the email address you specified.

Password not forgotten

  1. In the upper-right corner, click the icon and then click the username.

  2. In the Account Summary window, click the icon next to the Password parameter.

  3. In the Change Password dialog box, enter the original password and the new password. Then, click Confirm Submit.

    Note
    • The password must be at least 10 characters in length and contain at least three types of the following characters: uppercase letters, lowercase letters, digits, and special characters. The new password cannot be the same as the original password.

    • When you confirm the new password, re-enter the password. We recommend that you do not copy and paste the password.

Connect to cloud resources

After you log on to the client, cloud resources, such as cloud computers, that your administrator assigns to you are displayed.

On the cloud resource list, click the connect icon on a cloud resource card to use the resource.

1.png

Automatically connect to a cloud computer

If you have only one cloud computer in your account, you can configure automatic connection upon a successful logon.

  1. Select one of the following operations to proceed:

    • Before logon: In the upper-right corner of the client logon page, click the icon and then click Settings.

    • After logon: In the upper-right corner of the client logon page, click the icon and then click Security.

  2. In the Auto-connect Sole Cloud Computer section of the Sign-in Security tab, select one or more of the following options based on your business requirements:

    • If the cloud computer is running: Automatically connect.

    • If the cloud computer is hibernated: Wake it up and then connect.

    • If the cloud computer is shut down: Start it up and then connect.

Networks and peripherals

Diagnose network conditions

Use the built-in diagnosis tool of the client to detect network conditions.

  1. Select one of the following operations to proceed:

    • Before logon: In the upper-right corner of the client logon page, click the icon and then click Settings.

    • After logon: In the upper-right corner of the client logon page, click the icon and then click Security.

  2. In the Settings window, choose Network > Basic Diagnosis.

  3. Then, click Diagnose to view the diagnosis results in the window.

Configure the network proxy

  1. Select one of the following operations to proceed:

    • Before logon: In the upper-right corner of the client logon page, click the icon and then click Settings.

    • After logon: In the upper-right corner of the client logon page, click the icon and then click Security.

  2. In the Settings window, choose Network > Proxy.

  3. Enable the proxy service and complete other configurations as prompted.

    Note

    You can configure an HTTP or SOCKS proxy.

Use network commands

Run the telnet or ping command to perform operations such as remote logon and network connectivity check.

  1. Select one of the following operations to proceed:

    • Before logon: In the upper-right corner of the client logon page, click the icon and then click Settings.

    • After logon: In the upper-right corner of the client logon page, click the icon and then click Security.

  2. In the Settings window, choose Network > Advanced Tool.

  3. Enter a command and click Send Command. In the Result section, you can view the execution result.

Manage USB peripherals

After a USB peripheral, such as an audio and video device, storage device, or printer, is connected to your on-premises computer that runs the client, you can view the device information on the client. The information includes the name, type, vendor ID (VID), and product ID (PID). You can also configure the redirection mode and application mode of the peripheral.

  1. Select one of the following operations to proceed:

    • Before logon: In the upper-right corner of the client logon page, click the icon and then click Settings.

    • After logon: In the upper-right corner of the client logon page, click the icon and then click Security.

  2. In the Settings window, click Peripherals.

  3. In the Local USB Peripherals list, perform the following operations based on your business requirements:

    • Disable a USB peripheral: Select the peripheral and click Disable. You can also undo the preceding operation based on your business requirements.

    • Configure the redirection mode:

      • Device Redirection: This mode ensures fast transmission. If you select this mode, you do not need to install a peripheral driver on the cloud computer.

      • USB Port Redirection: This mode ensures peripheral compatibility. If you select this mode, you may need to install a peripheral driver on the cloud computer.

    • Configure the application mode (only for cameras): You can set the application mode of a camera to Camera or Scanner.

View account info and messages and configure the display language

View information about an account

  1. After logon: In the upper-right corner, click the icon and then click the username.

  2. In the Account Summary window, view your account information.

View messages

After you log on to the client, click Notifications (displayed as a bell icon) to view all messages about the current account in the notification center. The following categories of messages are displayed:

  • Management messages: the messages about your cloud computers managed by administrators, expiration reminders, and execution results. For example, you can receive such messages when your administrator performs the following operations: configures scheduled tasks, authorizes users to use cloud computers or enterprise drives, changes policies, changes resource specifications, assigns or reclaims resources, and performs operations on your cloud computers.

  • System messages: the messages about the system information of your cloud computer, such as image updates, update tasks, and update results.

  • Marketing messages: the messages about sales activities, such as discounts or promotions.

In the lower part of the notification window, you can click Mark All As Read to mark all messages as read messages. You can click Delete all to delete all messages at the same time.

Configure the display language

You can switch the language between Simplified Chinese and English.

  1. Select one of the following operations to proceed:

    • Before logon: In the upper-right corner of the client logon page, click the icon and then click Settings.

    • After logon: In the upper-right corner of the client logon page, click the icon and then click Security.

  2. In the Settings window, choose General > Language.

  3. In the Preferred Language section, select your preferred language.

    Note

    This language setting applies to the client GUI and the DesktopAssistant menu.

Update the client

You can view the client version and the release notes. You can also check whether a version is available for update.

  1. Select one of the following operations to proceed:

    • Before logon: In the upper-right corner of the client logon page, click the icon and then click About.

    • After logon: In the upper-right corner of the cloud resource list page, click the icon and then click About.

  2. In the About window, view the client version. You can click Check for Update to check whether a new version is available.

Submit suggestions and feedback

  1. After logon: In the upper-right corner of the cloud resource list page, click the icon and then click Feedback.

  2. In the Feedback window, enter your suggestions or feedback and click Submit.