ZOLOZ eKYC SaaS updates 2025-03-19

Feature Enhancements

• In Real ID and ID Recognition, the enhancements in algorithm capabilities are as follows:

  • In March, we expect to add support for new document capabilities, covering Australian driver's licenses, Israeli driver's licenses, and more. For details, please refer to the following document (expected update in late March): Document types supported and OCR results returned

  • The OCR algorithm now supports the new format of Brazilian identity cards, enhancing algorithm capabilities.

  • Optimized the OCR algorithm for generic passport MRZ fields and fixed several issues.

  • Optimized the OCR recognition for Hong Kong business licenses and fixed issues related to the BR field.

  • Optimized the processing time for the passport visual inspection zone to enhance user experience.

  • Added support for classification algorithms for two formats of the Philippine digital ID, enhancing algorithm capabilities.

  • Added validation for the cropDocImage field in the Real ID initialization interface /api/v1/zoloz/realid/initialize.

  • Optimized the name splitting logic for Philippine driver's licenses.

  • Enhanced the anti-counterfeiting capabilities of the Philippine digital ID to improve its resistance to attacks.

  • Added field verification logic for MyKad documents to enhance anti-counterfeiting capabilities.

  • Added classification algorithm support for Nigerian ID cards to enhance classification capabilities.

  • Optimized the quality anti-counterfeiting algorithm to improve the recognition ability of card holders and high-fidelity counterfeit documents.

  • Added tampering detection algorithm support for the new version of the Philippine TIN.

• In Real ID, Face Capture, Face Compare, Connect, and DemoAPP, updated the facial recognition algorithm model.

Upgrade Announcement

• Upgrade Time: April 16, 2025, 1:00 AM - 3:00 AM (Beijing Time)

• Upgrade Content: To ensure service stability and enhance security, ZOLOZ will upgrade relevant components of the infrastructure at the Hong Kong node.

• Impact of Upgrade: During the upgrade, there may be intermittent service unavailability for up to 5 seconds. The primary symptoms include receiving 503 errors or timeouts when calling API interfaces.

• Recommended Actions: We advise against scheduling any promotional activities or high-traffic events during the upgrade period. If you encounter similar issues, please wait for 1 minute before retrying.

• Affected Scope: All customers using the Hong Kong node

• Affected Products: All ZOLOZ API interfaces