Monitoring critical resources and network conditions enables a comprehensive understanding of resource usage and health status of cloud computers or cloud computer pools. This topic describes how to view the metric information of cloud computers.
Prerequisites
The permissions to view or operate cloud computers are obtained. For more information, see Overview.
View metric graphs
Metric graphs visually display the metric changes of cloud computers within specific time intervals.
On the Cloud Computer Monitoring page
Log on to the EDS Enterprise console.
In the left-side navigation pane, choose .
In the upper-left corner of the top navigation bar, select a region.
On the Cloud Computer Monitoring page, click the Cloud Computers, Cloud Computer Pools, or Top 50 Resources tab and find the cloud computer whose metric information you want to view. Then, click Graphs in the Actions column.
On the Monitoring Details page, select a time interval or specify a custom time interval to view the graphs of metrics such as CPU Usage, Memory Usage, and System Disk Usage during the time interval.
On the cloud computer details page
Log on to the EDS Enterprise console.
In the left-side navigation pane, choose .
In the upper-left corner of the top navigation bar, select a region.
On the Cloud Computers page, find the cloud computer whose metric information you want to view and click its ID.
On the Resource Monitoring tab of the cloud computer details page, select a time interval or specify a custom time interval to view the graphs of metrics such as CPU Usage, Memory Usage, and System Disk Usage during the time interval.
Restart a cloud computer
When metric exceptions occur on a cloud computer, we recommend that you restart the cloud computer.
In the left-side navigation pane, choose .
In the upper-left corner of the top navigation bar, select a region.
On the Cloud Computer Monitoring page, click the Cloud Computers, Cloud Computer Pools, or Top 50 Resources tab. Find the cloud computer that you want to restart. Then click Restart in the Actions column. In the message that appears, click Confirm.
If you want to restart multiple cloud computers at the same time, perform the following operations: Select the cloud computers that you want to restart and click Restart in the lower-left corner of the page.
WarningBefore you restart a cloud computer, you can notify the connected end users to save their files to prevent data loss. For more information, see Send messages.
Send messages
Before you restart a cloud computer, you can send messages to the cloud computer to remind the connected end users of the upcoming restart. This allows end users to save files to prevent data loss.
Before you send messages, take note of the following requirements:
The cloud computer must be a Windows cloud computer that uses the Adaptive Streaming Protocol (ASP). The image of the cloud computer must be a system image of V 1.0.0 or later or a custom image created based on a system image of V 1.0.0 or later.
The clients used by end users must be the Windows client or macOS client of Alibaba Cloud Workspace V 5.0.0 or later.
In the left-side navigation pane, choose .
In the upper-left corner of the top navigation bar, select a region.
On the Cloud Computers page, click the Cloud Computers, Cloud Computer Pools, or Top 50 Resources tab. Find the cloud computer to which you want to send messages. Then, click Send Message in the lower part of the page.
In the Send Message dialog box, configure the Subject and Messages parameters and click Confirm.
After you send a message, the Message sent message appears in the EDS Enterprise console. The cloud computer receives and displays the message that you sent.
View runtime duration rankings
You can view the runtime duration rankings of cloud computers and manage cloud computer resources based on the rankings. You can also view the operation logs of end users.
Statistics that contribute to rankings are collected starting from March 26, 2024.
In the left-side navigation pane, choose .
In the upper-left corner of the top navigation bar, select a region.
On the Cloud Computer Monitoring page, click the Top Runtime Duration tab. On the tab that appears, select a time interval or specify a custom time interval and view the runtime duration rankings of cloud computers during the time interval. You can also perform the following operations based on your business requirements:
Manage cloud computer resources. For example, if you want to change the billing method of a specific cloud computer, click Resources in the Actions column to navigate to the Cloud Computers page. On the page that appears, you can change the billing method.
NoteFor information about how to change the billing method of a cloud computer, see Change the billing method from pay-as-you-go to subscription.
View the operation logs of end users. You can click Details in the Actions column of the desired cloud computer and view the operation logs on the Operation Log page.
NoteFor information about how to view operation logs, see View operation logs.
FAQ
What do I do if an alert rule is configured but no alert is sent to alert contacts?
Specific data on cloud computers is collected by CloudMonitor agent. By default, CloudMonitor agent is disabled in cloud computers. If metrics are missing, perform the following steps to enable CloudMonitor agent:
Press the shortcut keys
Win+Ron your cloud computer, and enterservices.mscin the Run window. Then, press Enter to open the Services window.In the Services window, find the service named
argusagent service, right-click the service, and select Properties.On the General tab, set the Startup type parameter to Automatic. If the service is not running, click Start in the Service status section and then click OK.