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    WUYING Terminal:View and manage messages

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    WUYING Terminal:View and manage messages

    Last Updated:Oct 10, 2024

    The notification center of cloud computers displays messages related to cloud computer changes, such as the status, specifications, and policy changes. You can view and manage messages in the notification center. This topic describes how to view and manage the messages.

    Note

    In this topic, the Windows client of V7.5.1 is used as an example.

    Background information

    You can receive messages in real time or from the notification center on your cloud computer.

    • Real-time messages: Messages are pushed to you when your administrator performs operations on your cloud computer, such as creating scheduled tasks for your cloud computer, stopping or restarting your cloud computer, modifying the policy that is associated with your cloud computer, upgrading or downgrading resource specifications, assigning or reclaiming resources, updating the operating system (OS), or providing remote assistance. Such messages are pushed to your cloud computer in real time.

      Note

      Cloud computers that use images of V1.3.0 or later support real-time pushed messages.

    • Notification center: The messages are about the changes and execution results of your cloud computer. You can quickly locate the operation records of cloud computers within your account by choosing Messages from the DesktopAssistant menu and view message categories on the following tabs:

      • Management: displays messages about your cloud computer managed by administrators, expiration reminders, and execution results. For example, when your administrator configures scheduled tasks, authorizes users to use cloud computers or enterprise drives, changes policies, changes resource specifications, assigns or reclaims resources, or performs operations on your cloud computer, these messages are categorized on this tab.

      • System: displays messages about the system information of your cloud computer, such as image version updates, update tasks, and update results.

      • Marketing: displays messages about sales activities, such as discounts or promotions.

    Note

    • Messages in the notification center are automatically deleted in 180 days. Please keep track of messages to prevent business loss caused by missing messages.

    • The real-time messages and messages in the notification center are about cloud computers. If you subscribe to multiple cloud resources, you can also click the icon in the upper-right corner of the cloud computer management interface on the Alibaba Cloud Workspace client to check all messages, including management, system, and marketing.

    Prerequisites

    You can view messages about your cloud computer only when the following conditions are met:

    1. Your cloud computer uses the Adaptive Streaming Protocol (ASP).

    2. Your cloud computer runs the Windows OS.

    3. You connect to your cloud computer from one of the following terminals:

      • Windows client

      • macOS client

      • Alibaba Cloud Workspace Terminal (AS01)

      • WUYING Cube (AS05)

      • WUYING Cube Pro (AS06)

      • 23.8-inch Alibaba Cloud All-In-One Workspace Terminal (US01)

      • WUYING CloudBook (NS01)

    View messages

    • Real-time messages

      After you receive real-time messages, click the messages to show details. You can click Got it or the icon to close the messages. You can view real-time messages in the notification center after the messages automatically disappear or are closed.

    • Notification center

      1. Click DesktopAssistant on your cloud computer and click Messages.

      2. In the panel that appears, click the Management, System, or Marketing tab to view messages. If you want to view message details, click a message.

      3. After you read the message details, click the icon in the upper-right corner to close the message.

    Manage messages

    To manage messages, you can click DesktopAssistant on your cloud computer and click Messages. Then, the notification center appears, in which all messages are managed.

    • Disable message push: You can select a message category and turn off the Enable notification switch to disable message push.

    • Delete messages: Move your pointer over a message and click the icon, and then click Confirm to delete the message.

    • Batch delete messages: To delete messages in batches, select a message category, click the icon in the lower part of the message panel, and then click Confirm to delete all the messages of this category at a time.