This topic describes how to configure and use the Windows client and macOS client
In this topic, the Windows client of V7.5.1 and Alibaba Cloud Workspace Enterprise Edition are used as an example.
Client GUI
Logon interface 1 |
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| Logon interface 2 | ||
Cloud resources interface |
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The Profile menu provides portals to Account Summary, Settings, and Feedback. | Profile | Notification center | The notification center displays messages of the following categories: Management, System, and Marketing. |
Logon and connection
Configure automatic logon
If you enable Auto Sign-in, your logon credentials are remembered for a specific period of time after a successful logon. This eliminates the need to re-enter the credentials.
Launch the client and select Auto Sign-in on the logon page.
Optional. Change the validity period for automatic logon based on your business requirements. The default validity period is 10 days. You can change the automatic logon period after a successful logon. To modify the automatic logon period, click the icon in the upper-right corner of the cloud resource list page. Then, choose
and specify a new valid period for automatic logon in the Auto Sign-in section.
Log out of the client
On the cloud resource list page, use one of the following methods to log out of the client:
Click Sign Out in the upper-left corner of the page. Then, click Sign Out in the pop-up message.
Click the icon in the upper-right corner of the page, click Sign Out. Then, click Sign Out in the pop-up message.
Change the logon password
Only passwords of convenience accounts can be changed on the client. If you use an enterprise Active Directory (AD) account, you can change the password the first time you log on to the client or when the password expires. In other cases, contact the administrator to change the password.
Password forgotten
On the page for entering the username and password, click Forgot Password.
In the Reset Password dialog box, enter the username and email address, and click Confirm.
If the entered information passes the authentication, a new initial password is sent to the email address.
Password not forgotten
Click the icon in the upper-right corner and click the username.
In the Account Summary window, click the icon next to the Password parameter.
In the Change Password dialog box, enter the original password and the new password. Then, click Confirm Submit.
NoteThe password must be at least 10 characters in length and contain at least three types of the following characters: uppercase letters, lowercase letters, digits, and special characters. The new password cannot be the same as the original password.
When you confirm the new password, enter the password again. We recommend that you do not copy and paste the password.
Connect to cloud resources
After you log on to the client, cloud resources, such as cloud computers, that your administrator assigns to you are displayed.
On the cloud resource list, click the connect icon on a cloud resource card to use the resource.
Automatically connect to a cloud computer
If you have only one cloud computer in your account, you can configure automatic connection upon a successful logon.
Choose one of the following operations to proceed:
Before logon: Click the icon in the upper-right corner of the client logon page and select Settings.
After logon: Click the icon in the upper-right corner of the cloud resource list page and select Settings.
In the Settings window, choose
.In the Auto-connect Sole Cloud Computer section, select or clear one or more of the following options based on your business requirements:
Automatically connect if it is running.
Wake it up if it is hibernated and then connect.
Start it up if it is shut down and then connect.
Networks and peripherals
Diagnose network conditions
You can use the built-in diagnosis tool of the client to detect network conditions.
Choose one of the following operations to proceed:
Before logon: Click the icon in the upper-right corner of the client logon page and select Settings.
After logon: Click the icon in the upper-right corner of the cloud resource list page and select Settings.
In the Settings window, choose
.Click Diagnose. You can then view the diagnosis results in the window.
Configure the network proxy
Choose one of the following operations to proceed:
Before logon: Click the icon in the upper-right corner of the client logon page and select Settings.
After logon: Click the icon in the upper-right corner of the cloud resource list page and select Settings.
In the Settings window, choose
.Enable the proxy service and complete other configurations as prompted.
NoteYou can configure an HTTP or SOCKS proxy.
Use network commands
You can use the telnet or ping command to perform operations such as remote logon and network connectivity check.
Choose one of the following operations to proceed:
Before logon: Click the icon in the upper-right corner of the client logon page and select Settings.
After logon: Click the icon in the upper-right corner of the cloud resource list page and select Settings.
In the Settings window, choose
.Enter a command and click Send Command. You can view the execution result in the Result section.
Manage USB peripherals
After a USB peripheral, such as an audio and video device, storage device, or printer, is connected to your computer that runs the client, you can view the device information on the client. The information includes the name, type, vendor ID (VID), and product ID (PID). You can also configure the redirection mode and application mode of the peripheral.
Choose one of the following operations to proceed:
Before logon: Click the icon in the upper-right corner of the client logon page and select Settings.
After logon: Click the icon in the upper-right corner of the cloud resource list page and select Settings.
In the Settings window, click Peripherals.
In the Local USB Peripherals list, perform the following operations based on your business requirements:
Disable a USB peripheral: Select the peripheral and click Disable. You can also undo the preceding operation based on your business requirements.
Configure the redirection mode:
Device Redirection: This mode ensures fast transmission. If you select this mode, you do not need to install a peripheral driver on the cloud computer.
USB Port Redirection: This mode ensures peripheral compatibility. If you select this mode, you may need to install a peripheral driver on the cloud computer.
Configure the application mode (only for cameras): You can set the application mode of a camera to Camera or Scanner.
Query and settings
View information about an account
After logon: Click the icon in the upper-right corner and click the username.
In the Account Summary window, you can view your account information.
View messages
After you log on to the client, click Notifications (displayed as a bell icon) to view all messages about the current account in the notification center. Messages of the following categories are displayed:
Management messages: The messages about your cloud computers managed by administrators, expiration reminders, and execution results. For example, you can receive such messages when your administrator configures scheduled tasks, authorizes users to use cloud computers or enterprise drives, changes policies, changes resource specifications, assigns or reclaims resources, or performs operations on your cloud computers.
System messages: The messages about the system information of your cloud computer, such as image updates, update tasks, and update results.
Marketing messages: The messages about sales activities, such as discounts or promotions.
In the lower part of the notification window, you can click Mark All As Read. Then, you let the system know that you have opened all these messages. You can click Delete all. Then, all messages are deleted in one go.
Configure the display language
You can switch the language between Simplified Chinese and English.
Choose one of the following operations to proceed:
Before logon: Click the icon in the upper-right corner of the client logon page and select Settings.
After logon: Click the icon in the upper-right corner of the cloud resource list page and select Settings.
In the Settings window, choose
.In the Preferred Language section, select your preferred language.
NoteThis language setting applies to the client GUI and the DesktopAssistant menu.
Update the client
You can view the client version in use and release notes. You can also check whether a version is available for update.
Choose one of the following operations to proceed:
Before logon: Click the icon in the upper-right corner of the client logon page and select About.
After logon: Click the icon in the upper-right corner of the cloud resource list page and select About.
In the About window, you can view the version in use. You can click Check for Update to check whether a new version is available.
Suggestions and feedback
After logon: Click the icon in the upper-right corner of the cloud resource list page and select Feedback.
In the Feedback window, enter your suggestions or feedback and click Submit.