This topic describes the overdue payment rules for SSL-VPN connections.
If the available balance of your Alibaba Cloud account, including vouchers and coupons within your account, is less than the payable amount, an overdue payment occurs in your account. The following rules apply to your VPN gateway if an overdue payment occurs:
The VPN gateway can continue to provide services within 15 days after the payment becomes overdue. To ensure that your services run as expected, add funds to your account at the earliest opportunity.
If you do not complete the payment within 15 days after the payment becomes overdue, the VPN gateway is suspended.
If you add funds to your account after the VPN gateway is suspended, the system automatically pays the outstanding amount. Then, the VPN gateway immediately starts to provide services.
If you do not complete the payment within 15 days after the VPN gateway is suspended, the system automatically releases the VPN gateway.
You are notified by text message and email one day before the system releases the VPN gateway. After the VPN gateway is released, the configurations and related data are deleted and cannot be restored.