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Virtual Private Cloud:Public error codes

Last Updated:Jan 03, 2025

Error code

HTTP status codeError codeError messageDescriptionActions
400OperationUnsupported.ServiceManagedOperation of %s is forbidden because this instance belongs to Service manager.-diagnosis
400INSTANCE_HAS_INACTIVE_CHANGEInstance configuration is processing, and will be active in the next day.-diagnosis
400Duplicated.ClientTokenClientToken is duplicated.-diagnosis
400PAY.PAY_ORDER_FAILEDThe Account failed to pay order.-diagnosis
400PAY.INVALID_CREDIT_CARDThe Account Credit card is invalid.-diagnosis
400PAY.INSUFFICIENT_BALANCEThe Account Balance is insufficient.The Account Balance is insufficient.diagnosis
400PAY.REFUND_FAILEDThe Account failed to Refund.-diagnosis
400PAY.WITHHOLDING_AGREEMENT_ILLEGALThe Account withholding agreement is illegal.-diagnosis
400PAY.COUPON_NOT_EXISTThe Account coupon doesn't exist.-diagnosis
400PAY.STORED_CARD_NOT_EXISTThe Account stored card doesn't exist.-diagnosis
400PAY.ACCOUNT_BOOK_NOT_EXISTThe Account Book doesn't exist.-diagnosis
400PAY.TAX_CALC_FAILEDThe Account Tax failed to calculate.-diagnosis
400PAY.COUPON_NOT_MEET_CONSUMPTION_RULEThe Account coupon doesn't meet consumption rule.-diagnosis
400PAY.USER_DECLINEDThe Account declined to pay.-diagnosis
400PAY.INVALID_AMOUNTThe Account amount is invalid.-diagnosis
400PAY.AMOUNT_LIMIT_EXCEEDEDThe Account amount limit exceeded.-diagnosis
400PAY.CURRENCY_NOT_SUPPORTEDThe Account Currency doesn't support.-diagnosis
400PAY.CURRENCY_INCONSISTENCYThe Account Currency is inconsistency.-diagnosis
400PAY.NO_CREDIT_CARDThe Account doesn't have Credit Card.-diagnosis
400PAY.GET_PAY_URL_ERRORThe Account failed to get Pay Url.-diagnosis
400PAY.PAYMENT_PARAMETER_INVALIDThe Account payment parameters are invalid.-diagnosis
400PAY.QUERY_QUOTA_BOOK_FAILEDThe Account failed to query quota book.-diagnosis
400PRODUCT.INSTANCE_RELEASEDThe Instance is released.-diagnosis
400PRODUCT.INSTANCE_TYPE_NOT_EXISTThe Instance type doesn't exist.-diagnosis
400PRODUCT.INSTANCE_TYPE_NOT_SUPPORTEDThe Instance type doesn't support.-diagnosis
400PRODUCT.NOT_AVAILABLE_IZThe Instance zone id doesn't support.-diagnosis
400PRODUCT.INSUFFICIENT_STOCKThe product stock is insufficient.-diagnosis
400PURCHASE.NO_VAILD_PURCHASEThe purchase is invalid.-diagnosis
400PURCHASE.PURCHASE_QUERY_FAILEDThe purchase failed to query.-diagnosis
400ORDER.ORDER_AMOUNT_ILLEGALThe order amount is illegal.-diagnosis
400ORDER.NOT_ENOUGH_ACTIVITY_STOCKThe order activity stock is not enough.-diagnosis
400ORDER.SYS_CONSTRAINT_INVALIDThe order system constraint is invalid.-diagnosis
400ORDER.QUANTITY_INVALIDThe order quantity is invalid.-diagnosis
400ORDER.PERIOD_INVALIDThe order period is invalid.-diagnosis
400ORDER.BID_USER_ORDER_FORBIDDENThe order of bid user is forbidden.-diagnosis
400ORDER.ACCOUNT_STATUS_ILLEGALThe order account status is illegal.-diagnosis
400ORDER.QUOTA_EXCEEDEDThe order quota exceeded.-diagnosis
400ORDER.OPENDThe account order is open to buy instance.-diagnosis
400ORDER.NO_REAL_NAME_AUTHENTICATIONThe account is not real name authentication.-diagnosis
400ORDER.ARREARAGEThe account is arrearage.-diagnosis
400ORDER.INSTANCE_HAS_INACTIVE_CHANGEThe instance has inactive change.-diagnosis
400ORDER.INST_HAS_UNSETTLED_BILLSThe instance has unsettled bills.-diagnosis
400ORDER.INST_HAS_UNPAID_ORDERThe instance has unpaid order.-diagnosis
400PRICE.PRICING_PLAN_NOT_FOUNDThe instance pricing plan is not found.-diagnosis
400OperationFailed.QueryPriceQuery price failed when create order.Failed to query the price when creating the order.diagnosis
400PRICE.TAXING_ERRORThe instance pricing tax is error.-diagnosis
400PRICE.INVALID_INQUIRY_PARAMETERThe instance pricing inquiry parameter is invalid.-diagnosis
400PRICE.INQUIRY_FAILEDThe instance pricing inquiry is failed.-diagnosis
400COMMODITY.INVALID_COMPONENTThe instance component is invalid.The instance component is invalid.diagnosis
400AUTH.RAM_AUTH_FAILEDThe ram authentication of sub-user is failed.-diagnosis
400RISK.RISK_CONTROL_REJECTIONThe Account is rejected by risk control system.-diagnosis
400CreateOrderFailedThe Account failed to create order.-diagnosis
400OrderFailedThe Account failed to create order.-diagnosis
400ARREARAGEThe Account has some ARREARAGE.-diagnosis
400INSUFFICIENT_BALANCEThe Account Balance is insufficient.-diagnosis
400NO_REAL_NAME_AUTHENTICATIONThe Account should be Real Name Authenticated.-diagnosis
400QUANTITY_INVALIDInstance num exceeded Quota.-diagnosis
400INVALID_COMPONENTThis Account can't buy such type instance.-diagnosis
400NOCARDUser Profile doesn't have card.-diagnosis
403MissingParameterThe input parameter OwnerId,OwnerAccount that is mandatory for processing this request is not supplied.-diagnosis
403Forbbiden.SubUserThe specified action is not available for you.You are not authorized to perform the operation.diagnosis
400UnsupportedParameterA parameter is set to an invalid value.diagnosis
404Forbidden.InstanceNotFoundThe specified Instance is not found, so we cann't get enough information to check permission in RAM.-diagnosis
404Forbidden.DiskNotFoundThe specified Disk is not found, so we cann't get enough information to check permission in RAM.-diagnosis
404Forbidden.SecurityGroupNotFoundThe specified SecurityGroup is not found, so we cann't get enough information to check permission in RAM.-diagnosis
404Forbidden.SnapshotNotFoundThe specified Snapshot is not found, so we cann't get enough information to check permission in RAM.-diagnosis
404Forbidden.ImageNotFoundThe specified Image is not found, so we cann't get enough information to check permission in RAM.-diagnosis
403Forbidden.RAMUser not authorized to operate on the specified resource, or this API doesn't support RAM.-diagnosis
403Forbedden.NotSupportRAMThis action does not support accessed by RAM mode.You cannot call this operation as a RAM user.diagnosis
403Forbidden.RiskControlThis operation is forbidden by Aliyun RiskControl system.The operation is forbidden by the risk control system.diagnosis
503ServiceUnavailableThe request has failed due to a temporary failure of the server.The request failed due to a temporary server error.diagnosis
400InsufficientBalanceYour account does not have enough balance.Your account balance is insufficient. Top up your account and try again.diagnosis
400IdempotentParameterMismatchRequest uses a client token in a previous request but is not identical to that request.The client token used in the request is invalid.diagnosis
403RealNameAuthenticationErrorYour account has not passed the real-name authentication yet.Your account has not completed real-name verification. Complete real-name verification and try again.diagnosis
500InternalErrorThe request processing has failed due to some unknown error, exception or failure.An internal error occurred.diagnosis
400InvalidParameter-diagnosis
400MissingParameterRequired parameters are not specified. Check whether you have specified all required parameters before you call this operation.diagnosis
404InvalidRegionId.NotFoundThe RegionId provided does not exist in our records.The RegionId parameter is set to an invalid value. Specify a valid value and try again.diagnosis
404ThrottlingRequest was denied due to request throttling.The traffic volume exceeds the quota. To increase the quota, submit a ticket.diagnosis
409OperationConflictRequest was denied due to conflict with a previous request.The request conflicts with another one. Try again later.diagnosis
403InvalidIdempotenceParameter.MismatchThe specified parameters are different from before.This client token is different from the previous one.diagnosis
403LastTokenProcessingThe last token request is processing.A token request is being processed. Try again later.diagnosis
400InvalidParameterThe specified parameter is not validThe parameter is set to an invalid value.diagnosis
400MissingParameterMiss mandatory parameter.Some required parameters are not specified. Specify all required parameters and try again.diagnosis
400InvalidAliuidUser Id is not valid.-diagnosis
409OperationConflictThe operation against this instance is too frequent, please try again later.Operations are too frequently performed on the instance. Try again later.diagnosis
401CrossBorderErrorThe specified routerInterface connection is crossBorder.-diagnosis
400OperationFailed.LastTokenProcessingThe last token request is processing.-diagnosis
400OperationFailed.ThrottlingThe operation is too frequent, please try again later-diagnosis
400DryRunOperationRequest validation has been passed with DryRun flag set.The request passed the dry run.diagnosis
500CreateOrderFailed.UseCouponThe Account failed to create order with coupon.-diagnosis
500CreateOrderFailed.UseStoreCardThe Account failed to create order with store card.-diagnosis
503SOCKET_TIMEOUT_ERRORjava.net.SocketTimeoutException: Read timed out-diagnosis
403Forbidden.OperateShareResourceOperate share resource is forbidden.-diagnosis
400CreateOrderFailedThe Account Balance is insufficient.-diagnosis
400OperationUnsupported.AdvancedFeatureAdvanced features of the vpc is unsupported.This advanced feature is not supported.diagnosis
400OperationFailed.ThrottlingThe operation is too frequent, please try again later.-diagnosis
400IllegalParam.NextTokenThe specified param nextToken is illegal.-diagnosis
400OperationFailed.PreEnvThis user is forbidden to operate in pre environment.-diagnosis
400OperationFailed.EndpointThe specified RegionId is unavailable for this endpoint.-diagnosis
400SystemBusySystem is busy, please try again later.-diagnosis
400ExclusiveParamThe param of %s and %s are mutually exclusive.-diagnosis
400ResourceAlreadyExistThe specified resource of %s is already exist.-diagnosis
400InvalidOperation.DomainNameThe specified domain name can't operate this region.-diagnosis
400OperationFailed.TokenInvalidCreate order failed, because the token is invalidThe system failed to generate the order because the token is invalid.diagnosis
400OperationFailed.QuotaNotEnoughYour quota is insufficient. Please contact your channel partner to increase your quota.-diagnosis
400OperationFailed.AliGroupUserCanNotBuyInnerCommodityThis product has no group cloud product label, and users within the group are not allowed to purchase.-diagnosis
400IllegalParam.ResourceGroupIdThe param of ResourceGroupId is illegal.-diagnosis
400OperationFailed.BasicInfoUncompletedYour information is incomplete. Complete your information before the operation.The error message returned because your basic information is incomplete. Complete your basic information and try again.diagnosis
400OrderFailed.ConcurrentOperateFailed to create the order due to concurrent operations.Failed to create the order because concurrent operations are performed.diagnosis
400Price.SystemErrorPrice query failed.-diagnosis
400CashBookInsufficientNo payment method is specified for your account or prepayment balance is insufficient.The error message returned because your account does not have a payment method configured or does not have sufficient balance.diagnosis
400OrderErrorThe Account failed to create order.-diagnosis
400UnsupportedRegionThe feature is not supported in the region.-diagnosis
400OperationFailed.RiskControlRisk control check failed.The error message returned because your payment method has security risks. Click the link for verification in your email or console message and submit your order after verification.diagnosis
400InvalidTagKeyThe tag keys are not valid.The tag index is invalid.diagnosis
400InvalidTagValueThe tag values are not valid.The tag value is invalid.diagnosis
400QuotaExceeded.TagNumCustom Tags quota exceededThe upper limit is reached.diagnosis
400Forbidden.TagKeysThe request does not allow operate this tagkeysThe error message returned because you cannot manage the tag key by calling the operation.diagnosis
400Forbidden.TagKey.DuplicatedThe specified tag key already exists.The tag resources are duplicate.diagnosis
400SizeLimitExceeded.TagNumThe maximum number of tags is exceeded.The number of tags has reached the upper limit.diagnosis
400MissingParameter.TagKeyThe input parameter TagKey that is mandatory for processing this request is not supplied.The TagKey parameter is not set.diagnosis
400MissingParameter.TagValueThe input parameter TagValue that is mandatory for processing this request is not supplied.The TagValue parameter is not set.diagnosis
400InvalidStatus.NatGatewaynat gateway status is incorrect.the nat gateway status is incorrect.diagnosis
400IncorrectStatus.EipAddressThe status of the EIP is incorrect.The status of the EIP is incorrect.diagnosis
400PAY.QueryParentRelationshipFailedLx failed to query the current user hosting relationship.Failed to query the current user hosting relationship.diagnosis
400Mismatch.IpAndBandwidthPackageThe IP does not match the bandwidth package and is not in the specified bandwidth package.The IP does not match the bandwidth package and is not in the specified bandwidth package.diagnosis
400InvalidAccessKeyId.NotFoundSpecified access key is not found.The AccessKey pair is not found.diagnosis
400IllegalParam.NameThe param of Name [%s] is illegal.The error message returned because the Name parameter is set to an invalid value. Specify a valid value and try again.diagnosis
400OperationFailed.QueryOrderErrorFailed to query order, error calling trade application.Failed to query order, error calling trade application.diagnosis
400IllegalParam.ZonesThe values of Zones [%s] are invalid.Zones is set to an invalid value.diagnosis
400IpInstanceId.AlreadyOutsideBandwidthPackageThe eip instance is already outside bandwidth package.The eip instance is already outside bandwidth package.diagnosis
400UnsupportedFeature.NatBandWidthPackageThe feature of NatBandWidthPackage is not supported.The feature of NatBandWidthPackage is not supported.diagnosis
400Forbidden.MultiDirectEipNo permission to bind multi direct eip.No permission to bind multi direct eip.diagnosis
400OperationUnsupported.NATGWBONDINGENIOperation is unsupported because the specified network interface is created with enhanced NAT gateway.Operation is unsupported because the specified network interface is created with enhanced NAT gateway.diagnosis
400OperationDenied.CloudBoxResourceExistThe operation is not allowed because there are resources related to the cloud box in VPC.The operation is not allowed because CloudBox-related resources exist in the VPC.diagnosis
400IllegalParam.BandwidthIllegal Param of Bandwidth.The Bandwidth parameter is set to an invalid value.diagnosis
400ORDER.QUANTITY_INVALIDUser quota has exceeded the limit.The maximum number of EIPs you maintain is exceeded. You can go to quota management to increase the upper limit of EIPs.diagnosis
400OperationFailed.NoPaymentMethodNo payment method is specified for your account.-diagnosis
400OperationFailed.ContainForbiddenLabelThere is a label that prohibits ordering, please contact your distributor for processing.There is a label that prohibits ordering, please contact your distributor for processing.diagnosis
400OperationFailed.ResourceUidNotExistThe operation is failed because of the resource uid does not exist.The operation is failed because of the resource uid does not exist.diagnosis
400OperationFailed.RegionDissolvedThe operation failed because the region is dissolved.Hello, Alibaba Cloud plans to optimize and adjust the current region. Cloud services in this region will stop operating. In order to ensure your business continuity and smooth transition of data migration, you cannot operate new orders. Thank you for your understanding and support.diagnosis
404InvalidInstance.NotFoundThe specified Instance does not exist in the specified region.The specified instance does not exist in the current region.diagnosis
400OperationFailed.ExceedPurchaseLimitYou have reached the limit of purchase quantity.-diagnosis
400OperationFailed.SaleValidateValidate sale condition with subArticle failed.Failed to validate the sales condition with a subproject.diagnosis
400Mismatch.IpAndIspThe specified IP address does not match the ISP.The system failed to allocate the specified EIP because the ISP and IP address do not match.diagnosis
400OperationFailed.IpIsLockedThe operation is failed because of ip is locked.Your application failed because the IP address is locked.diagnosis
400MissingParam.NameYou must specify Name.You must specify Name.diagnosis
400IllegalParam.IpAddressThe specified IpAddress is illegal.The specified IpAddress is illegaldiagnosis
400Order.NoRealNameAuthenticationReal-name verification has not been completed for the account.You have not performed real-name authentication. Please go to the account center to complete real-name authentication.diagnosis
400OperationDenied.AccountTypeRestrictedThe operation is denied because your account type is not supported.-diagnosis
400MissingParam.DescriptionYou must specify Description.You must specify Description.diagnosis
400QuotaExceed.MultiBindedEipThe number of multi binded eip is over limit.the number of multi-passthrough mode eips that can be bound exceeds the limit.diagnosis