This topic aims to provide a comprehensive list of error codes and response status that you may come across when using Alibaba Cloud Short Message Service (SMS) API. This page serves as a comprehensive reference for all of these codes, providing detailed descriptions and recommended actions to resolve any issues you may encounter.
Common error codes
Calls API error code | SMPP error code | Description | Solution |
OK | 20 | The operation is successful. | - |
INVALID_SENDERID | 25 | The sender ID is invalid. | Contact SMS technical support. |
FORBIDDEN_ACTION | 26 | The API operation is forbidden. | Contact SMS technical support to enable the operation. |
OUT_OF_SERVICE | 27 | The global SMS service is unavailable. | Contact SMS technical support. |
ACCOUNT_NOT_EXISTS | 29 | The specified account does not exist. | Make sure that you have activated Alibaba Cloud SMS or contact SMS technical support. |
SMS_CONTENT_CODE_ILLEGAL | 31 | The specified message template does not exist or is blocked. | Apply for a new message template. |
SMS_SIGN_NAME_ILLEGAL | 32 | The specified signature does not exist or is blocked. | Apply for a new signature. |
MOBILE_NUMBER_ILLEGAL | 33 | The format of the specified mobile phone number is invalid. | Check the format of the mobile phone number and resubmit a valid mobile phone number to Alibaba Cloud SMS. |
MOBILE_COUNT_OVER_LIMIT | 34 | The number of mobile phone numbers exceeds 1,000. | Make sure that the number of mobile phone numbers does not exceed 1,000 when you call the BatchSendMessageToGlobe operation. Then, resubmit the mobile phone numbers to Alibaba Cloud SMS. |
CONTENT_MISSING_PARAMETERS | 35 | The variable in the template is empty. | Specify a valid value for the variable in the template. |
INVALID_PARAMETERS | 36 | The input parameters are invalid. | Make sure that the parameters are valid. |
INVALID_JSON_PARAM | 42 | The parameter is empty. The JSON string failed to be parsed. | Make sure that the parameters are valid. |
PARAM_LENGTH_LIMIT | 44 | The length of the specified variable exceeds the limit. | Contact SMS technical support to cancel the variable length limit. |
AMOUNT_NOT_ENOUGH | 45 | The resource package is unavailable or your account does not have a sufficient balance. | Purchase a resource package or add funds to your account. |
SYSTEM_ERROR | 46 | A system error occurred. | Contact SMS technical support. |
DATA_NOT_EXIST | - | The specified delivery report does not exist. | Try again later. |
QPS_LIMIT_CONTROL | 48 | The QPS limit is reached. | Raise the QPS limit based on your business requirements. |
ONLINE_BILLING_FAILED | 49 | The online billing of the global SMS service failed or an internal error occurred. | The global SMS online billing system is busy. Try again later. |
QUERY_DATE_ILLEGAL | 52 | The specified time range to query is invalid. | Make sure that the parameters are valid. |
RAM_PERMISSION_DENY | 55 | The RAM user is not authorized. | Grant the required permissions to the RAM user and try again. |
PRODUCT_NOT_SUBSCRIBED | 57 | Alibaba Cloud SMS is not activated. | Activate the service in the Alibaba Cloud SMS console. |
SMS_SECURITY_INTERCEPTED | 61 | The messages are intercepted based on the risk control strategies that are specified for global messages. | Contact SMS technical support. |
SMS_CONTENT_ILLEGAL | 62 | The message content is invalid. | Make sure that the message content complies with applicable laws and regulations, or contact SMS technical support. |
ACCOUNT_ILLEGAL | 63 | Your account is blocked due to the delivery of illegal messages. | Contact SMS technical support. |
BLACK_KEY_CONTROL_LIMIT | 64 | The specified template variable includes one or more blocked keywords. | Make sure that the variable meets the compliance requirements. Then, resubmit the template. |
NOT_SUPPORTED_COUNTRY | 65 | Alibaba Cloud SMS does not support the specified destination country or region. | Contact SMS technical support. |
SENDERID_BLACKLISTED | 67 | The sender ID is intercepted based on the specified risk control strategies. | Contact SMS technical support. |
IMDA_COMPANY_REQUIRE_LOA | 68 | The sender ID is not submitted in the Infocomm Media Development Authority (IMDA). | Contact SMS technical support. |
SYSTEM_LIMIT_CONTROL | 81 | The number of sent messages has reached the daily threshold. | Contact SMS technical support. |
FREQUENCY_LIMIT_DAY | 83 | The daily maximum number of messages that can be sent to one mobile phone number has been reached. | In the left-side navigation pane of the SMS console, choose . On the Message Sending Limit tab, configure the daily maximum number of messages that can be sent to one mobile phone number. The maximum value is 20. |
ALERT_LIMIT_DAY | 84 | The daily upper limit of the messages that you can send has been reached. | In the left-side navigation pane of the SMS console, choose . On the Message Delivery Settings tab, click the Global Configurations tab, and configure the daily upper limit. |
ALERT_LIMIT_MONTH | 85 | The monthly upper limit of the messages that you can send has been reached. | In the left-side navigation pane of the SMS console, choose . On the Message Delivery Settings tab, click the Global Configurations tab, configure the monthly upper limit. |
COUNTRY_TRAFFIC_LIMIT | 86 | The maximum number of messages that you can send to a country or region has been reached. | In the left-side navigation pane of the SMS console, choose . On the Message Delivery Settings tab, click the Route Management tab, configure the maximum number of messages that can be sent to a country or region has been reached. |
CONTENT_EXCEED_LIMIT | - | The length of the message has exceeded the upper limit. | Reduce the characters in the message. The message cannot exceed 512 KB in size. |
QUANTITY_INCONSISTENT | - | The number of mobile phone numbers that is specified in the To field is inconsistent with the number of messages that is specified in the Message field. | Make sure that the number of destination mobile phone numbers are consistent with the number of messages. |
Specified AccessKeyId is not found | - | The AccessKeyId parameter is invalid. | Check whether the AccessKeyId parameter is valid. |
SMPP response status codes
SMPP status code | Final status code | Description |
DELIVERED | DELIVRD | The message is delivered. |
EXPIRED | EXPIRED | The message has expired. |
DELETED | DELETED | The message is deleted. |
UNDELIVERABLE | UNDELIV | The message cannot be delivered. |
ACCEPTED | ACCEPTD | The message is accepted. |
UNKNOWN | UNKNOWN | The message is invalid. |
REJECTED | REJECTD | The message is rejected. |
For more information, see Short Message Peer to Peer Protocol Specification v3.4.
Response error codes
Error code | SMPP error code | Description |
success | 0 | The message is delivered. |
IN_SMS_CONTENT | 201 | The content or length of the message is invalid. |
INVALID_NUM | 202 | The mobile phone number of the recipient is invalid. |
INVALID_SENDERID | 203 | The sender ID is invalid. |
OPERATOR_NOT_SUPPORT | 204 | The carrier does not support the mobile phone number. |
PHONE_NOT_AVAILABLE | 205 | The mobile phone number or cell phone of the recipient is unavailable, or the storage capacity of the cell phone is used up. |
PORTED_NUM | 206 | The carrier of the mobile phone number has been changed. |
RECEIVER_BLACKLIST | 207 | The mobile phone number of the recipient is added to the blacklist and blocked by the carrier. |
SYSTEM_ERR | 208 | A carrier system error has occurred. |
SP_UNKNOWN_ERR | 209 | The message failed to be sent. |
URL_FAILURE | 210 | The URL is added to the blacklist. |
expired | 211 | The message cannot be delivered because the cell phone of the recipient is powered off or the phone service is suspended for a long time. |
NO_VALID_SUPPLIER | 212 | No Singapore IMDA carrier is available. |