Tair (Redis® OSS-Compatible):Instance renewal

Tair (Redis OSS-compatible) supports two renewal methods:

• Auto-renewal (recommended)

  To prevent your instance from being automatically released if you forget to renew the instance, we recommend that you enable auto-renewal.

  After you enable auto-renewal, the instance is automatically renewed before the expiration date. Make sure that your account balance is sufficient. If an auto-renewal attempt fails seven days before the expiration date, you are notified by text message or email.

  Note

  If an auto-renewal attempt fails due to insufficient account balance, the instance expires and the system does not initiate another auto-renewal attempt. In this case, you must manually renew the instance before the instance is automatically released.

• Manual renewal

  You can manually renew an instance at a point in time before the instance expires.

Enable auto-renewal for an instance

1. Log on to the console and go to the Instances page. In the top navigation bar, select the region in which the instance that you want to manage resides. Then, find the instance and click the instance ID.

2. Turn on Auto-renewal.

3. In the Auto-renewal panel, turn on Auto-renewal, read the prompt, and then select a duration.

   Note

   After you enable auto-renewal, the system automatically renews the instance based on the renewal duration that you specify. For example, if you set the renewal duration to three months, you are charged for a subscription of three months each time the instance is automatically renewed.

4. Click Enable Automatic Renewal.

Manually renew an instance

1. Log on to the console and go to the Instances page. In the top navigation bar, select the region in which the instance that you want to manage resides. Then, find the instance and click the instance ID.

2. Find the instance that you want to renew and click Renew in the Actions column.

3. On the Renew page, select a renewal duration.

4. Read and select the terms of service and then click Pay.

5. Complete the payment.

FAQ

• Why is the Specified network type does not support this operation error returned when I renew an instance?

  This error may occur because the classic network endpoint of the instance is not released. The instance may still have limits associated with the classic network endpoint. Release the classic network endpoint and try again. For more information, see EOL notice for Tair (Redis OSS-compatible) instances in the classic network.

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