[Announcement] The service level agreement (SLA) of PolarDB is updated - PolarDB - Alibaba Cloud Documentation Center

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        pc

0.0.201

Alibaba Cloud will update the service level agreement (SLA) of PolarDB on September 20, 2024 (UTC+8). For the current SLA, see PolarDB Service Level Agreement.

Effective time

00:00:00 on September 20, 2024 (UTC+8).

Affected users

All PolarDB users.

Changes and affected services

Changes

The service availability commitment of PolarDB for PostgreSQL adds the "Hot Standby Storage Cluster and Hot Standby Compute Cluster enabled" service mode. Additionally, the SLA of PSL4 storage type of PolarDB for PostgreSQL is updated to be the same as that of PSL5 storage type. The following table lists the SLA details:

	Single-node cluster	Multi-node cluster
Hot Standby Storage Cluster and Hot Standby Compute Cluster enabled	99.96%	99.995%
Hot standby storage cluster enabled	99.95%	99.99%
hot standby storage cluster disabled	99.90%	99.96%

Affected services

Because the "Enable Hot Standby Storage Cluster and Hot Standby Compute Cluster" service mode is added for PolarDB for PostgreSQL, the maximum service availability for PolarDB for PostgreSQL is updated from 99.99% to 99.995%.

Feedback

Previous: PolarDB for PostgreSQL 15 is formally launchedNext: Default port of a new PolarDB for PostgreSQL cluster changed from 1921 to 5432

On this page （1, T）

Effective time

Affected users

Changes and affected services

Changes

Affected services

Contact Us

Chat now with Alibaba Cloud Customer Service to assist you in finding the right products and services to meet your needs.

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