This topic provides important information about usage notes. Carefully read this topic to prevent adverse impacts on your business.
If an Alibaba Cloud account has overdue payments, all pay-as-you-go PolarDB clusters that belong to the account become overdue. You can unlock or recreate pay-as-you-go PolarDB clusters within a specific period of time. Subscription PolarDB clusters for which automatic renewal is enabled are not affected until the next subscription period starts.
Alibaba Cloud sends notifications to you before your account becomes overdue. To prevent business interruptions, we recommend that you add funds to your account at your earliest opportunity.
Cluster overdue states
Cluster state | Operation |
| Add funds to your Alibaba Cloud account in the Billing Management console. All pay-as-you-go clusters are immediately unlocked after your account balance is sufficient. Important Released data cannot be restored. |
If you do not complete your overdue payments 15 days after a cluster is locked, the cluster is released and moved to the Cluster Recycle Bin page in the console. You can create another cluster and restore the released cluster to the new cluster. After a cluster is deleted from the Cluster Recycle Bin page in the console, the cluster is permanently deleted and can no longer be rebuilt or restored. |
After a cluster is released, the backup sets of the cluster that meet the following conditions are retained:
Cross-region backups in PolarDB for MySQL or Cross-region backups in PolarDB-X.
Backups retained after a PolarDB for MySQL cluster is released, Backups retained after a PolarDB-X instance is released, Backups retained after a PolarDB for PostgreSQL cluster is released, and Backups retained after a PolarDB for PostgreSQL (Compatible with Oracle) cluster is released.