If an Alibaba Cloud account has overdue payments, all pay-as-you-go and serverless PolarDB clusters that belong to the account become overdue. You can unlock or recreate PolarDB clusters within a specific period of time. Subscription PolarDB clusters for which automatic renewal is enabled are not affected until the next subscription period starts.
Alibaba Cloud sends notifications to you before your PolarDB cluster becomes overdue. To prevent business interruptions, we recommend that you add funds to your account at your earliest opportunity.
Cluster overdue states
Cluster state | Solution |
If your Alibaba Cloud account has overdue payments, all pay-as-you-go and serverless clusters that belong to the account become overdue. From the 1st day up to the 15th day after your PolarDB cluster becomes overdue, the cluster runs as expected. | You can add funds to your Alibaba Cloud account to prevent the cluster from being locked after the specified period of time ends. |
From the 16th day to the 30th day after your PolarDB cluster becomes overdue, the cluster is locked and becomes unavailable. | You can add funds to your Alibaba Cloud account. After you add funds to your account, the cluster is unlocked and runs as expected. Note Before you add funds, check the payment methods of your Alibaba Cloud account. |
On the 31st day after your PolarDB cluster becomes overdue, the cluster is released. |
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If the backup retention policy of the cluster that you want to release is set to Retain Last Automatic Backup (Automatic Backup before Release) (Default) or Retain All Backups, the cluster data is retained and moved to the recycle bin when the cluster is released. For more information, see the following topics: