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Drive and Photo Service:My Shares feature

Last Updated:Dec 08, 2025

This topic describes how regular users can create, view, cancel, and manage external sharing using My Share Links.

Prerequisites

A super administrator or a drive administrator has enabled external sharing for the enterprise. For more information, see Enable internal and external sharing.

Usage notes

  • If the Share Link button does not appear on the user interface after an administrator enables the sharing feature, refresh the web page or restart the desktop client.

  • You can create and access up to 500 shares per day. If a share link is not set to Only enterprise users can access it, you cannot download APK and IPA files from the share. To remove this restriction, ask an administrator to complete the custom domain name configuration.

    Important

    Starting from 10:00:00 on February 24, 2025 (UTC+8), downloading APK and IPA files from newly created external share links will be prohibited.

  • If you cannot view content shared by others, it may be because you do not have the required permissions, the share has expired, the original file has been deleted, or the share has been canceled. To access the content, contact the person who shared it and ask for a new share link.

Feature description

Create a share

  1. In the enterprise drive, select one or more files and click Share Link.

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  2. When you create a share, configure the following settings:

    • Access control: Select Allow The Preview, Allow saving or downloading, Allow upload, or Allow document editing to grant the required permissions.

    • Access scope: Set the access scope to Only enterprise users can access it to improve file security.

    • Operation limits: Limit the total number of operations on the share link to prevent misuse.

    • Security settings: Set an access password (for example, "200201") and an expiration period (for example, 7 days). The link automatically becomes invalid after it expires.

    • Convenience features: Enable Auto Fill access code in share link to allow recipients to access the share directly.

    • Message: Add a message to provide information to the recipient.

    After you configure the settings, click Create to generate a share link for secure and controlled file sharing.

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  3. After you create the share, the system automatically generates an access link and a QR code. The QR code expires after 7 days. Copy the link or download the QR code and send it to the recipient to securely share the file or folder.

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View my shares

  • Click My Share Links in the navigation pane on the left to view and manage your shared files and folders.

  • At the top of the My Share Links page, search for shares by Share Link Name or Creation Time.

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Cancel a share

On the My Share Links page, select the files whose sharing you want to cancel. Click Cancel Share. In the confirmation message, click OK.image

Manage my shares

Share Details: Select a file and click Share Details to open the share configuration page. On this page, view and modify settings such as permissions, password, expiration period, and remarks. You can also download the QR code or view access statistics.

Cancel Share: Select a file and click Cancel Share. Confirm the action to stop sharing the file.

Copy Link: Select a file and click this button to obtain a shareable link.

These features allow you to flexibly manage your shared files and adjust permissions or stop sharing at any time.

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FAQ

Differences Between Resource Sharing and Content Sharing

External sharing

Internal sharing

How to enable

Select Security Policy>Share Settings Management in the left list of the Management Console to enable Share Settings.

Select Security Policy>Share/authorization Settings in the left list of the Management Console to enable Share/authorization.

Description

Lets users share resources from their personal or team spaces.

Lets users share resources from their personal spaces or lets administrators manage authorization for team space resources.

Scope

Supports sharing with external users across organizations.

Supports sharing with internal teams or colleagues within the enterprise.

How can external users upload files using a share link?

When you create a share, select the Allow Upload option and share the link or QR code with external users. External users can then upload files. The uploaded files are synchronized to the drive folder.

External users can only preview files in Enterprise Drive

When you create a share, select the Allow Preview option and send the share link or QR code to external users. They can only view the files and cannot perform other file operations.

The share button is not displayed

If you do not see the Share button when you select a file, an administrator may not have enabled the sharing feature. Ask the administrator to enable the sharing feature in the Management Console. After the feature is enabled, you must restart the client to use it.

Why can't I select Allow document editing when creating a share?

If you cannot select "Allow document editing" when creating a share, contact the administrator. They must verify that the "Share for online editing" permission was also enabled in the Management Console when they enabled the sharing feature. After this permission is enabled, restart the client to use the feature.

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