ApsaraDB for MongoDB:FAQ

Basic FAQ

Other FAQ

• What is the difference between ApsaraDB for MongoDB and MongoDB?

• What database versions does ApsaraDB for MongoDB support?

• Does ApsaraDB for MongoDB support embedded/nested documents?

• What commands are supported and not supported by ApsaraDB for MongoDB?

• Can I add nodes to an ApsaraDB for MongoDB instance?

• Does ApsaraDB for MongoDB support Mongoose?

• What is the impact of changes made to the storage space on an ApsaraDB for MongoDB instance?

Basic FAQ

Other FAQ

• What instance types are available for ApsaraDB for MongoDB?

• Why am I unable to find the ApsaraDB for MongoDB instance that I created?

• How do I switch a pay-as-you-go instance to a subscription instance?

• Can I switch a subscription instance to a pay-as-you-go instance?

• How do I manually renew an ApsaraDB for MongoDB subscription instance?

• How is an ApsaraDB for MongoDB subscription instance automatically renewed?

Basic FAQ

Other FAQ

• How do I troubleshoot logon issues for the mongo shell?

• How can I connect to an ApsaraDB for MongoDB instance by using DMS?

• What do I do if the "Authentication failed" message is displayed?

• What client languages does ApsaraDB for MongoDB support?

• How do I query and limit the number of connections?

• How do I troubleshoot failed database connections after the number of connections reaches the upper limit?

• What do I do if the "Connection reset by peers" error is returned when I try to establish a connection to an ApsaraDB for MongoDB instance by using the mongo shell?

• The "network error while attempting to run command" message is prompted when you log on to an ApsaraDB for MongoDB instance from a Linux instance by using the mongo shell

• The "connection attempt failed" message is prompted when you log on to an ApsaraDB for MongoDB instance from a Linux instance by using the mongo shell

• The ApsaraDB for MongoDB instance cannot be connected from a MongoDB client.

• Does ApsaraDB for MongoDB support access over the Internet?

• Does ApsaraDB for MongoDB support password-free access over VPC?

• Connection methods for ApsaraDB for MongoDB instances

• Connect to an instance over the Internet

• Connect to an ApsaraDB for MongoDB instance by using an SSL-VPN tunnel

• Connect an ECS instance to an ApsaraDB for MongoDB instance across zones over the internal network

• Manage ApsaraDB for MongoDB instances by using DMS

• Connect an ECS instance to an ApsaraDB for MongoDB instance that uses a different network type over the internal network

• Connect an ECS instance to an ApsaraDB for MongoDB instance in a different region over the internal network

• Connect an ECS instance to an ApsaraDB for MongoDB instance within a different Alibaba Cloud account over the internal network

• How do I install and use the mongo shell in a Windows operating system?

Basic FAQ

Other FAQ

What causes the primary/secondary switchover for an instance?

How do I configure manual primary/secondary failover?

What are impacts of primary/secondary switchover?

Why is the "NotMaster", "NotWritablePrimary", or "Time out after 30000ms while waiting for a server that matches writableServerSelector" error message returned when data is written to a replica set instance?

Basic FAQ

Other FAQ

• How do I understand the names and sources of an IP address whitelist for ApsaraDB for MongoDB?

• Does ApsaraDB for MongoDB support KMS encryption?

• MONGODB-CR authentication fails on ApsaraDB for MongoDB

• Configure SSL encryption for an instance

• Configure TDE for an instance

Basic FAQ

Other FAQ

How do I back up and restore an instance?

• Backup and restoration solutions

• Download backup files

Basic FAQ

Other FAQ

• What do I do if my ApsaraDB for MongoDB instance is heavily loaded?

• Troubleshoot high memory usage issues on an ApsaraDB for MongoDB instance

• Troubleshoot high CPU utilization issues on an ApsaraDB for MongoDB instance

• Troubleshoot high IOPS usage (%) on an ApsaraDB for MongoDB instance

• Troubleshoot high disk usage on an ApsaraDB for MongoDB instance

• Why does ApsaraDB for MongoDB trigger primary/secondary switchovers?

• What is the node fault handling mechanism of ApsaraDB for MongoDB instances?

• What do I do if the instance is locked or data cannot be written to the instance due to exhausted disk space?

• When is the storage space of a database released?

How frequent is monitoring data collected in ApsaraDB for MongoDB?

Basic FAQ

Other FAQ

• What permissions are granted to the root account when an instance is created?

• Create an account for an ApsaraDB for MongoDB instance

• How do I configure RAM user permissions on ApsaraDB for MongoDB

• How can I change the password of a database in an ApsaraDB for MongoDB instance?

N/A

Basic FAQ

Other FAQ

• What is the log deletion policy of an ApsaraDB for MongoDB instance?

• Analyze running requests in ApsaraDB for MongoDB databases

• How can I check slow requests in an ApsaraDB for MongoDB instance?

• Can I forcibly terminate a request which is being processed for a very long period?

• Log management

• View slow query logs

• View error logs

• View operational logs

• Analyze slow logs

Basic FAQ

Other FAQ

• False is prompted when you delete a collection on ApsaraDB for MongoDB

• What do I do if the "Authentication failed" message is displayed?

• Why does the console prompt that the instance does not exist for a running instance?

N/A