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ApsaraVideo Live:Announcement on shutting down the live center in the India (Mumbai) region

Last Updated:Jun 26, 2024

This topic describes the information about shutting down the live center in the India (Mumbai) region and provides recommended migration solutions.

Background information

Based on the requirements for optimization of the global infrastructure of Alibaba Cloud, ApsaraVideo Live plans to shut down the live center in the India (Mumbai) region. To avoid service interruption, we recommend that you migrate your services to another live center as soon as possible.

Shutdown time

24:00 on July 15, 2024

Recommended migration solutions

Solution 1

Discard your original domain names and add the domain names in another live center. The live center in the Singapore region is recommended.

Solution 2

Alibaba Cloud migrates your streams to the live center in the Singapore region. The cloud-based media processing features, such as recording, content moderation, time shifting, and snapshot capture, will become unavailable for your streams and need to be reconfigured. Other features are not affected. If you choose this solution, contact Alibaba Cloud support for assistance.

Note

If you have any questions, submit a ticket. For more information, see Contact us.