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Global Accelerator:Monitoring and alerting

Last Updated:Feb 10, 2025

If you encounter network connection issues, such as request timeout and traffic throttling, when you use Global Accelerator (GA) or you want to analyze the load and performance of a GA resource, you can use Cloud Monitor (CMS) to view the status and metrics of GA resources and identify issues in an efficient manner.

View the monitoring information of a GA instance

Cloud Monitor collects monitoring metrics from GA in real time and generates visualized time series charts in the GA console. You can troubleshoot issues based on the collected metrics.

View the monitoring data of a standard GA instance

  1. Log on to the GA console.

  2. On the Instances page, find the GA instance that you want to manage and use one of the following methods to view the monitoring data:

    • On the Instances page

      1. In the Monitor/Diagnostics column, click the 监控 icon.

      2. In the Instance Monitoring panel, view the monitoring information.

    • On the instance details page

      1. Click the ID of the GA instance.

      2. On the instance details page, click the Monitoring Chart tab to view the monitoring information.

    You can perform the following operations to filter monitoring information based on the metric type, region, and time range, or create threshold-triggered alert rules. For more information about the monitoring metrics supported by standard GA instances, see Metrics of standard GA instances.

    • Select the type of the metric that you want to view.

      • Choose Instance > Acceleration Region or Instance > Endpoint Region and select a region from the Region drop-down list.

      • Choose Instances > Used CUs to view the number of CUs consumed by a pay-as-you-go standard GA instance.

      • Click Listener to view the monitoring metrics of the listener added to the pay-as-you-go standard GA instance.

        Note

        If you cannot view the monitoring metrics of intelligent routing listeners of your pay-as-you-go standard GA instance, the instance may be using an earlier version. Contact your account manager to upgrade your GA instance.

    • In the Time drop-down list, select a time range.

      By default, the system displays the monitoring data collected within the previous hour. You can select other time ranges from the Time drop-down list. The supported time ranges are 3 hours, 6 hours, and 12 hours. You can also specify a custom time range.

    • Click Threshold Alerting Settings. On the Alert Rules page of the CloudMonitor console, click Create Alert Rule to create an alert rule for the GA instance. Threshold Alerting Settings is supported only by standard GA instances. To configure alert rules for basic GA instances, go to the CloudMonitor console. For more information, see Create a threshold-triggered alert rule.

    • If you turn on Auto Refresh, the monitoring chart is automatically refreshed every minute.

View the monitoring data of a basic GA instance

  1. Log on to the GA console.

  2. In the left-side navigation pane, click Basic Instance.

  3. On the Instances page, find the Global Accelerator instance that you want to manage and use one of the following methods to view the monitoring data:

    • On the Instances page

      1. Click 监控 in the Monitor column

      2. In the Instance Monitoring panel, view the monitoring information.

    • On the instance details page

      1. Click the ID of the GA instance.

      2. On the instance details page, click the Monitoring Chart tab to view the monitoring information.

    You can perform the following operations to filter monitoring data by monitoring granularity and time range. For more information about the monitoring metrics supported by basic Global Accelerator instances, see Metrics of basic GA instances.

    • In the Granularity drop-down list, select Acceleration Region or Accelerated IP.

      If you select Accelerated IP, you can select the accelerated IP address whose metrics you want to view. You can select up to three accelerated IP addresses at a time.

    • In the Time drop-down list, select a time range.

      By default, the system displays the monitoring data collected within the previous hour. You can select other time ranges from the Time drop-down list. The supported time ranges are 3 hours, 6 hours, and 12 hours. You can also specify a custom time range.

    • If you turn on Auto Refresh, the monitoring chart is automatically refreshed every minute.

Create a threshold-triggered alert rule

To monitor the usage and status of GA instances, you can create threshold-triggered alert rules. This way, you can make sure that GA instances run as expected.

Note

If a GA instance is deleted, the threshold-triggered alert rules that are configured in the CloudMonitor console for the GA instance are also deleted.

  1. Log on to the CloudMonitor console.

  2. In the left-side navigation pane, choose Alerts > Alert Rules.

  3. On the Alert Rules page, click Create Alert Rule.

  4. In the Create Alert Rule panel, specify the following parameters to create an alert rule and click Confirm.

    The following table describes the parameters that are related to this topic. For more information about other parameters, see Create an alert rule.

    Parameter

    Description

    Product

    Select Global Accelerator - Basic GA Instance or Global Accelerator - Standard GA Instance as needed.

    Resource Range

    Select the range of resources to which the alert rule applies.

    • All Resources: The alert rule applies to all GA instances that belong to the current Alibaba Cloud account.

    • Application Groups: The alert rule applies to all resources in the specified application group in the current Alibaba Cloud account. If an application group that contains the GA instance is already created, you can select this option.

    • Instances: The alert rule applies to the specified GA instance.

    If you select Application Groups or Instances, you must select the application group that contains the GA or select the GA instance from the Associated Resources drop-down list.

    Rule Description

    The content of the alert rule. If a metric meets the specified conditions, an alert is triggered. To specify a condition, perform the following steps:

    1. Click Add Rule.

    2. In the Configure Rule Description panel, configure the Alert Rule, Metric Type, Metric, and Threshold and Alarm Level parameters.

      For more information about the monitoring metrics supported by GA, see Supported monitoring metrics.

    3. Click OK.

Supported monitoring metrics

Monitoring metrics of standard GA instances

Acceleration region metrics

Metric

Description

MetricName

Dimensions

Statistics

GaIpOutBps

The bandwidth consumed by a standard GA instance for external access. Unit: bit/s.

GaIpOutBps

userId, instanceId, and regionId

Average

GaIpInBps

The bandwidth consumed by clients to access a standard GA instance. Unit: bit/s.

GaIpInBps

userId, instanceId, and regionId

Average

GaIpOutPps

The number of packets sent by a standard GA instance per second. Unit: pps.

GaIpOutPps

userId, instanceId, and regionId

Average

GaIpInPps

The number of packets received by a standard GA instance per second. Unit: pps.

GaIpInPps

userId, instanceId, and regionId

Average

GaIpOutBpsPercentage

The ratio of the bandwidth consumed by an acceleration region of GA for external access to the total bandwidth of the acceleration region.

GaIpOutBpsPercentage

userId, instanceId, and regionId

Average

GaIpInBpsPercentage

The ratio of the bandwidth consumed by clients to access an acceleration region of a standard GA instance to the total bandwidth of the acceleration region.

GaIpInBpsPercentage

userId, instanceId, and regionId

Average

GaIpOutDropPps

The number of outbound packets discarded by a standard GA instance per second. Unit: pps.

GaIpOutDropPps

userId, instanceId, and regionId

Average

GaIpInDropPps

The number of inbound packets discarded by a standard GA instance per second. Unit: pps.

GaIpInDropPps

userId, instanceId, and regionId

Average

GaIpActiveConnectionCount

The number of connections in the ESTABLISHED state of a standard GA instance.

GaIpActiveConnectionCount

userId, instanceId, and regionId

Average

GaIpProcessedBytes

The total number of bytes sent and received by a pay-as-you-go standard GA instance. Unit: bytes.

GaIpProcessedBytes

userId, instanceId, and regionId

Value

GaIpCPS

The number of new connections to a standard GA instance per second.

GaIpCPS

userId, instanceId, and regionId

Average

GaIpQPS

The number of requests to a standard GA instance per second. This metric is supported only by pay-as-you-go standard GA instances.

GaIpQPS

userId, instanceId, and regionId

Average

Endpoint region metrics

Metric

Description

MetricName

Dimensions

Statistics

GaEndPointGroupOutBps

The bandwidth consumed by an endpoint group in a region to access a standard GA instance. Unit: bit/s.

GaEndPointGroupOutBps

userId, instanceId, and regionId

Average

GaEndPointGroupInBps

The bandwidth consumed by a standard GA instance to access an endpoint group in a region. Unit: bit/s.

GaEndPointGroupInBps

userId, instanceId, and regionId

Average

GaEndPointGroupOutPps

The number of packets sent by an endpoint group in a region per second. Unit: pps.

GaEndPointGroupOutPps

userId, instanceId, and regionId

Average

GaEndPointGroupInPps

The number of packets received by an endpoint group in a region per second. Unit: pps.

GaEndPointGroupInPps

userId, instanceId, and regionId

Average

GaEndPointGroupOutBps

The ratio of the bandwidth consumed by an endpoint group in a region to the total bandwidth when the endpoint group accesses a standard GA instance.

GaEndPointGroupOutBpsPercentage

userId, instanceId, and regionId

Average

GaEndPointGroupInBps

The ratio of the bandwidth consumed by a standard GA instance to the total bandwidth when the GA instance accesses an endpoint group in a region.

GaEndPointGroupInBpsPercentage

userId, instanceId, and regionId

Average

GaEndPointGroupOutDropPps

The number of outbound packets discarded by an endpoint group in a region per second. Unit: pps.

GaEndPointGroupOutDropPps

userId, instanceId, and regionId

Average

GaEndPointGroupRegionInDropPps

The number of inbound packets discarded by an endpoint group in a region per second. Unit: pps.

GaEndPointGroupInDropPps

userId, instanceId, and regionId

Average

CU usage metrics

Metric

Description

MetricName

Dimensions

Statistics

ConsumedCUs

The number of CUs consumed by a pay-as-you-go standard GA instance. Unit: packets.

ConsumedCUs

userId and instanceId

Value

Listener metrics

Note

You can view the monitoring metrics of listeners added to pay-as-you-go standard GA instances.

If you cannot view the monitoring metrics of intelligent routing listeners of your pay-as-you-go standard GA instance, the instance may be using an earlier version. Contact your account manager to upgrade your GA instance.

Metric

Description

MetricName

Dimensions

Statistics

GaListenerActiveConnectionCount

The number of TCP connections in the ESTABLISHED state on the listener.

GaListenerActiveConnectionCount

userId, instanceId, regionId, and listenerId

Value

GaListenerInactiveConnectionCount

The total number of UDP connections on the listener.

GaListenerInactiveConnectionCount

userId, instanceId, regionId, and listenerId

Value

GaListenerMaxConnectionCount

The maximum number of TCP or UDP connections processed by the listener per minute.

GaListenerMaxConnectionCount

userId, instanceId, regionId, and listenerId

Value

GaListenerCPS

The number of new TCP or UDP connections processed by the listener per second.

GaListenerCPS

userId, instanceId, regionId, and listenerId

Value

GaListenerQPS

The number of Layer 7 requests processed by the listener per second.

GaListenerQPS

userId, instanceId, regionId, and listenerId

Value

GaListenerProcessedBytes

The total number of bytes of inbound and inbound traffic forwarded by the listener per minute. Unit: bytes.

GaListenerProcessedBytes

userId, instanceId, regionId, and listenerId

Value

GaListenerOutBps

The outbound bandwidth of a TCP or UDP listener. Unit: bit/s.

GaListenerOutBps

userId, instanceId, regionId, and listenerId

Value

GaListenerInBps

The inbound bandwidth of a TCP or UDP listener. Unit: bit/s.

GaListenerInBps

userId, instanceId, regionId, and listenerId

Value

GaListenerOutPps

The number of TCP or UDP packets sent per second. Unit: pps.

GaListenerOutPps

userId, instanceId, regionId, and listenerId

Value

GaListenerInPps

The number of TCP or UDP packets that the listener receives per second. Unit: pps.

GaListenerInPps

userId, instanceId, regionId, and listenerId

Value

Origin probing metrics

Metric

Description

MetricName

Dimensions

Statistics

GaApplicationMonitorAvailability

The percentage of time within a specified duration when the connection between a detection point and an origin server is of good quality.

GaApplicationMonitorAvailability

userId, instanceId, and taskId

Value

Tunnel latency metrics

Metric

Description

MetricName

Dimensions

Statistics

GaTunnelLatency

The latency of the tunnel between an acceleration region of a standard GA instance and the region of an endpoint group. Unit: milliseconds.

GaTunnelLatency

userId, instanceId, regionId, and endpointGroupRegionId

Average

Note

You can query GaApplicationMonitorAvailability and GaTunnelLatency only by calling CloudMonitor API operations. When you call API operations, you must specify the following parameters: Namespace, MetricName, Dimensions, and Period. For more information, see Appendix 1: Metrics.

Monitoring metrics of basic GA instances

Acceleration region metrics

Metric

Description

MetricName

Dimensions

Statistics

GaBaseIpOutBps

The bandwidth consumed by the current acceleration region when the basic GA instance accesses external resources. Unit: bit/s.

GaBaseIpSetOutBps

userId, instanceId, and regionId

Average

GaBaseIpInBps

The bandwidth consumed by clients to access the current acceleration region of a basic GA instance. Unit: bit/s.

GaBaseIpSetInBps

userId, instanceId, and regionId

Average

GaBaseIpOutPps

The number of packets sent by a basic GA instance per second in the current acceleration region. Unit: pps.

GaBaseIpSetOutPps

userId, instanceId, and regionId

Average

GaBaseIpInPps

The number of packets received by a basic GA instance per second in the current acceleration region. Unit: pps.

GaBaseIpSetInPps

userId, instanceId, and regionId

Average

GaBaseIpSetOutBandwidthUtilization

The ratio of the bandwidth consumed by a basic GA instance for external access from the current acceleration region to the total bandwidth of the acceleration region.

GaBaseIpSetOutBandwidthUtilization

userId, instanceId, and regionId

Average

GaBaseIpSetInBandwidthUtilization

The ratio of the bandwidth consumed by clients to access the current acceleration region of a basic GA instance to the total bandwidth of the acceleration region.

GaBaseIpSetInBandwidthUtilization

userId, instanceId, and regionId

Average

GaBaseIpSetOutRateLimitDropPps

The number of outbound packets dropped per second in the current acceleration region of a basic GA instance due to bandwidth throttling. Unit: pps.

GaBaseIpSetOutRateLimitDropPps

userId, instanceId, and regionId

Average

GaBaseIpSetInRateLimitDropPps

The number of inbound packets dropped per second in the current acceleration region of a basic GA instance due to bandwidth throttling. Unit: pps.

GaBaseIpSetInRateLimitDropPps

userId, instanceId, and regionId

Average

GaBaseIpInBps

The bandwidth consumed to access a basic GA instance. Unit: bit/s.

We recommend that you do not use this metric. You can use the GaBaseIpSetInBps metric.

GaBaseIpInBps

userId, instanceId, and regionId

Average

GaBaseIpInPps

The number of packets received by a basic GA instance per second. Unit: pps.

We recommend that you do not use this metric. You can use the GaBaseIpSetInPps metric.

GaBaseIpInPps

userId, instanceId, and regionId

Average

GaBaseIpOutBps

The bandwidth consumed by a basic GA instance to access external resources. Unit: bit/s.

We recommend that you do not use this metric. You can use the GaBaseIpSetOutBps metric.

GaBaseIpOutBps

userId, instanceId, and regionId

Average

GaBaseIpOutPps

The number of packets sent from a basic GA instance per second. Unit: pps.

We recommend that you do not use this metric. You can use the GaBaseIpSetOutPps metric.

GaBaseIpOutPps

userId, instanceId, and regionId

Average

Acceleration IP address metrics

Metric

Description

MetricName

Dimensions

Statistics

GaBaseGaIpOutBps

The bandwidth consumed by the current accelerated IP address of a basic GA instance to access external resources. Unit: bit/s.

GaBaseGaIpOutBps

userId, instanceId, regionId, and gaIp

Average

GaBaseGaIpInBps

The bandwidth consumed by clients to access the current accelerated IP address of a basic GA instance. Unit: bit/s.

GaBaseGaIpInBps

userId, instanceId, regionId, and gaIp

Average

GaBaseGaIpOutPps

The number of packets sent from the current accelerated IP address of a basic GA instance per second. Unit: pps.

GaBaseGaIpOutPps

userId, instanceId, regionId, and gaIp

Average

GaBaseGaIpInPps

The number of packets received by the current accelerated IP address of a basic GA instance per second. Unit: pps.

GaBaseGaIpInPps

userId, instanceId, regionId, and gaIp

Average

GaBaseGaIpOutBandwidthUtilization

The ratio of the bandwidth consumed by the current accelerated IP address of a basic GA instance for external access to the total bandwidth of the acceleration region where the accelerated IP address is located.

GaBaseGaIpOutBandwidthUtilization

userId, instanceId, regionId, and gaIp

Average

GaBaseGaIpInBandwidthUtilization

The ratio of the bandwidth consumed to access the accelerated IP address of a basic GA instance to the total bandwidth of the acceleration region where the accelerated IP address is located.

GaBaseGaIpInBandwidthUtilization

userId, instanceId, regionId, and gaIp

Average

GaBaseGaIpOutRateLimitDropPps

The number of outbound packets that are dropped by the current accelerated IP address of a basic GA instance per second due to bandwidth throttling. Unit: pps.

GaBaseGaIpOutRateLimitDropPps

userId, instanceId, regionId, and gaIp

Average

GaBaseGaIpInRateLimitDropPps

The number of inbound packets that are dropped by the current accelerated IP address of a basic GA instance per second due to bandwidth throttling. Unit: pps.

GaBaseGaIpInRateLimitDropPps

userId, instanceId, regionId, and gaIp

Average

References

  • After you create an alert rule, you can view and manage the alert rule in the CloudMonitor console. For more information, see Alerting service.

  • You can query the monitoring metrics of a Global Accelerator resource by calling CloudMonitor API operations.

    • For more information, see Cloud products.

    • When you call API operations, you must specify the following parameters: Namespace, MetricName, Dimensions, and Period. For more information, see Appendix 1: Metrics.