This topic describes the expiration and overdue payment policies of Global Accelerator. Services are suspended when your GA instances expire or payments for the instances become overdue. To avoid service interruptions, we recommend that you renew your instances at the earliest opportunity or make sure that your Alibaba Cloud account has sufficient balance.
Overdue payments of GA instances
Instance billing method | Bandwidth metering method | Expiration and overdue payments | Renewal and top-up |
Subscription | Pay-by-bandwidth | If you purchase a subscription Global Accelerator instance whose bandwidth metering method is pay-by-bandwidth, the Global Accelerator instance may be in one of the following states:
| You can renew the GA instance before the expiration date or within seven days after the expiration date. |
Pay-as-you-go | Pay-by-data-transfer | If your Alibaba Cloud account has overdue payments and bills for data transfer fees are not settled, you are notified by text message and email.
| If your Alibaba Cloud account has overdue payments, we recommend that you top up your account in a timely manner.
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Overdue payments for bandwidth plans
Billing method | Expiration | Renewal policy |
Subscription | A subscription basic bandwidth plan may be in one of the following states:
| You can renew the basic bandwidth plan before the expiration date or within seven days after the expiration date. |
View overdue amounts
Log on to the Expenses and Costs console.
On the Account Overview page, you can view overdue payments.