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Elastic IP Address:Troubleshooting

Last Updated:Mar 25, 2024

This topic describes how to troubleshoot Elastic IP Address (EIP) issues.

Reference

Description

EIP diagnostics

You can use the instance diagnostics feature to diagnose EIP.

Network Intelligence Service (NIS)

Reachability analyzer

You can use the reachability analyzer to check the connectivity between an EIP and a destination.

When you use the reachability analyzer, NIS generates hop-by-hop details of the virtual network path between the source and destination. If the destination is unreachable, the reachability analyzer pinpoints the error and the cause of the error.

Troubleshooting

On the Troubleshooting page, you can troubleshoot issues such as EIP access failures, access exceptions, quotas, and fees.