This topic describes the billable items and billing rules of Alibaba Cloud Workspace Cloud Phone.
Billable items
Type | Billable item | Description | References |
Basic resources (required) | Computing and storage resources | Resources required to run cloud phones, including vCPUs, memory, and storage space. | |
Value-added services (optional) | Internet NAT Gateway | If the instance group of cloud phones uses a virtual private cloud (VPC), the system allocates pay-as-you-go Internet NAT gateways when you enable Internet access for the VPC. | |
Elastic IP Address (EIP) | If the instance group of cloud phones uses a VPC, the system allocates pay-as-you-go elastic IP addresses (EIPs) when you enable Internet access for the VPC. | ||
Object Storage Service (OSS) | If you enable data backup for cloud phones, the backed up data is stored in OSS buckets. |
Basic resources
Supported billing methods
Alibaba Cloud Workspace Cloud Phone supports the following billing methods:
Subscription: This billing method requires you to pay before you use cloud phones. If you use this billing method, you must specify a subscription duration.
Pay-as-you-go: This billing method allows you to pay for cloud phones based on your actual usage.
NoteFor pay-as-you-go cloud phones, the billing cycle starts when the cloud phones are created and ends when the cloud phones are destroyed.
ImportantBilling of a cloud phone does not stop even after the cloud phone shuts down. You must release the phone for billing to stop.
Switch the billing method
You cannot directly switch the billing method. You must release existing cloud phones and then purchase new phones by using the desired billing method.
Specifications and prices
The following table describes the specifications supported by Alibaba Cloud Workspace Cloud Phone. When you create a cloud phone, select one of the specifications based on your application workloads and then select a region based on the location of your customers and your business requirements.
Specification | Regions in the Chinese mainland | China (Hong Kong) and regions outside China | ||||
Type | Name | vCPUs/Memory/Storage space | Subscription (USD per month) | Pay-as-you-go (USD per hour) | Subscription (USD per month) | Pay-as-you-go (USD per hour) |
Lightweight | acp.basic.small | 2 vCPUs/4 GiB/32 GB | 9.9057 | 0.0457 | 15.3538 | 0.0709 |
General | acp.std.small | 4vCPU/4GiB/32GiB | 13.8679 | 0.0579 | 21.4953 | 0.0898 |
Standard | acp.std.large | 4vCPU/8GiB/32GiB | 21.3353 | 0.0808 | 33.0697 | 0.1252 |
Enhanced | acp.perf.small | 8vCPU/8GiB/32GiB | 25.1451 | 0.1052 | 38.9750 | 0.1630 |
Performance | acp.perf.large | 8vCPU/16GiB/32GiB | 36.4224 | 0.1524 | 56.4546 | 0.2362 |
Payment methods
Alibaba Cloud Workspace Cloud Phone supports the following payment methods:
Alibaba Cloud account balance
Online payment
Refund policy
Alibaba Cloud Workspace Cloud Phone supports the subscription and pay-as-you-go billing methods. If you no longer require subscription resources that have not expired, you can submit a ticket to apply for a refund. Before you apply for a refund, make sure that you are familiar with the refund rules and limits. For more information, see Rules for unsubscribing from resources.
View your bills
Procedure
Log on to the Expenses and Costs console.
In the left-side navigation pane, choose .
On the page that appears, click the Billing Details tab, specify the filter conditions, and then click Search.
You can configure the Statistic Item and Statistic Period parameters to specify an aggregation dimension and a statistical period. The results that meet the filter conditions are displayed in the list.
Related operations
On the Billing Details tab, you can perform the following operations:
In the upper-right corner of the list, click the icon. In the Customize Column Options dialog box, select the columns that you want to display in the list.
In the upper-right corner above the list, click the icon. In the Export Billing Overview (CSV) dialog box, select Current List or All Items to export the bills to your on-premises device as a CSV file. You can use spreadsheet software to open the CSV file to view and analyze the bills.
FAQ
Why am I still charged for my cloud phone after I release the cloud phone?
You can go to the Bill Details page of the Expenses console to check whether dependent resources still exist.
Log on to the NAT Gateway console to check whether the NAT network resources are released.
Log on to the EIP console to check whether the configured elastic IP address (EIP) exists.
Go to the Internet Shared Bandwidth page to check whether the corresponding Internet shared bandwidth instance is being charged.
How do I calculate the costs of connecting cloud phones?
You do not need to calculate the costs of connecting cloud phones because you are not charged for protocol-based traffic.