This topic summarizes some frequently asked questions about Simple Log Service.
Pre-sales FAQ
FAQ about billing
- How do I deactivate Simple Log Service or stop being billed for Simple Log Service?
- Why does index traffic cost several times higher than read and write traffic?
- Why am I charged for active shards?
- Why am I charged after I only create projects and Logstores?
- Why am I still charged after I delete my projects and Logstores?
- Is read traffic over Internet generated when I query and analyze logs in the console?
- How do I reduce index traffic fees?
FAQ about data collection
What do I do if errors occur when I use Logtail to collect logs?
What do I do if Simple Log Service detects no heartbeat connections from Logtail?
What do I do if the IP address is empty in the app_info.json file of Logtail?
What do I do if errors occur when I collect logs from containers?
How do I troubleshoot the common errors that may occur when Simple Log Service collects logs?
How do I collect different types of logs when Full Regex Mode is used?
Logs of installing Logtail on an ECS instance in Windows display exception
FAQ about data storage
FAQ about query and analysis
FAQ about data transformation
How can I fix the startup errors of the data transformation engine?
How can I fix errors that occur during data outputs to the target Logstore?
How can I fix errors that occur when I pull Logstore data (dimension table)?
How do I fix errors in the syntax used to load data from ApsaraDB RDS for MySQL?
How do I send a log entry to different storage targets with different field sets?
What do I do if the destination Logstores contain unexpected data?
