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Direct Mail:Why does the domain name always show to be verified

Last Updated:Mar 22, 2023

Problem description

Why does the domain name always show to be verified

Solutions

  • If your domain name is displayed as To Be Verified, click Configure button to check which record is in the To Be Verified state.

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  • Check whether you have correctly configured the ownership, SPF, MX host records, and corresponding record values of the corresponding domain name on the DNS server.

    Note that in addition to CNAME verification, the other three items must be added before the domain name can be successfully verified.

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  • If you are sure that all the records are correctly configured, but the To Be Verified is always displayed, it is recommended that you manually click the Verify button.

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Note

It should be noted that SPF TXT records cannot have more than one and need to be merged into one.

We recommend that you do not change the host record of the CNAME and keep the dmtrace.