Causes and impacts of overdue payments for CPFS file systems - Cloud Parallel File Storage

This topic describes the impacts of overdue payments for Cloud Parallel File Storage (CPFS) for Lingjun file systems and how to view overdue payments.

Impacts of overdue payments

Payment status	Resource status
Nearly due	The system checks whether your account balance is sufficient to pay the relevant fees in the next three billing cycles based on the average payable amount during the last 7 hours. If you do not have a sufficient balance in your Alibaba Cloud account, the system notifies you by text message or email. Important You are notified if your service is about to be suspended due to an overdue payment. To ensure service continuity, renew your file systems at the earliest opportunity.
Overdue	If your Alibaba Cloud account has an overdue payment, all pay-as-you-go file systems within your account are affected. Your file systems are not suspended. During the grace period, the system sends a text message to you every day. If you settle the overdue payments within seven days after your CPFS file systems are suspended, your CPFS file systems are automatically started. If the overdraft threshold is exceeded or the grace period ends, Alibaba Cloud suspends your CPFS file systems. However, you are still charged for the storage space. In this case, the overdue amount continues to increase.
Overdue	If you do not settle overdue payments within seven days after your CPFS file systems are suspended, Alibaba Cloud releases your CPFS file systems. Your data stored in the CPFS file systems is deleted and cannot be restored. Important You are still charged before your data is deleted. If you no longer use CPFS file systems, we recommend that you delete all data from your CPFS file systems at the earliest opportunity.

View the overdue amount

Go to the Account Overview page in the Expenses and Costs console to view the overdue amount. If you have overdue payments, we recommend that you add funds to your account at your earliest opportunity.