If you use an image to deploy a host, a serial number is automatically generated for the host after the CloudMonitor plug-in is installed. If you use the same image to deploy multiple third-party hosts, CloudMonitor may fail to identify the hosts.

To resolve the issue, perform one of the following system-specific operations:
  • Windows

    Delete the key-value pair serial_number in the Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\cloudmonitor directory of the registry.

  • Linux

    Delete the serial_number.properties file in the /etc/cloudmonitor directory.