This topic describes how to query bills.
Prerequisites
Alibaba Cloud account registration and enterprise authentication.
You have activated the Chat App Message Service.
The bill amount is the payable amount calculated based on the resource usage. The final payment amount is deducted from the balance of your Alibaba Cloud account or by using vouchers at the end of each month. You can access Expenses and Costs to view payment details.
You can export bills or billing details in Excel format for the last 24 months. For more historical bills, submit a ticket for technical support.
Query bills
Log on to the Chat App Message Service console.
In the left-side navigation pane, click Bill query.
On the Bill query page, click the Bills tab.
Select a billing cycle and a commodity. If you want to download the bills, click Download Bill.
Query bill details
On the Bill query page, click the Bill Details tab.
Specify a billing cycle, commodity, and billable item.
You can click the gear icon on the right side to specify the fields that you want to display.
Personalized bills
Split bills are distinguished by WhatsApp Business Account (WABA) and business number. You can view the consumption details of each WABA or business number.
On the Bill query page, click the Personalized Bills tab.
Click Configure, set the fields that you want to display in personalized bills, and then click Save.
Select a billing cycle. If you want to download the bills, click the download icon on the right side.