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Chat App Message Service:Pricing of Chat App Message Service

Last Updated:Sep 29, 2024

Chat App Message Service supports two billing methods: resource plan subscription and pay-as-you-go.

Resource plan subscription

You can use Chat App Message Service to send messages only after you purchase a resource plan. We recommend that you purchase a resource plan based on your business requirements.

Important
  • If you have purchased a resource plan, the points in the resource plan are first deducted when you use Chat App Message Service. You need to purchase another resource plan after the resource plan is used up. If you want Chat App Message Service to be billed on a pay-as-you-go basis, contact your account manager.

  • You cannot use resource plans within your account if your account has overdue payments. You cannot unsubscribe from remaining points or extend the subscription duration of remaining points in a resource plan.

  • The subscription duration of a resource plan is 12 months. The resource plan becomes invalid after this duration elapses. If a resource plan still has remaining points after the subscription duration of the resource plan elapses, the remaining points can no longer be used.

Fees of Chat App Message Service

Chat App is charged at the same price regardless of countries or regions. During the service promotion period, 50 points are deducted for each conversation. After May 30, 2025 at which the service promotion period ends, 400 points are deducted for each conversation.

WhatsApp message fees

The number of points deducted for a message varies based on countries or regions and message types. The following table lists the details. In the following table, one point equals USD 0.0001.

Note

For more information about the fees of WhatsApp conversations in different countries and regions, see Fees of WhatsApp conversations in different countries and regions.

Countries or regions where messages are received

Message type

Marketing message (points per conversation)

Utility message (points per conversation)

Authentication message (points per conversation)

Service conversation message (points per conversation)

Argentina

618

340

367

316

Brazil

625

80

315

300

Chile

889

200

527

454

Colombia

125

2

77

60

Egypt

1,073

52

618

644

France

1,432

300

691

859

Germany

1,365

550

768

819

India

99

14

14

40

Indonesia

411

200

300

190

Israel

353

53

169

180

Italy

691

300

378

386

Malaysia

860

140

180

220

Mexico

436

100

239

105

Netherlands

1,597

500

720

891

Nigeria

516

67

287

310

Pakistan

473

54

228

142

Peru

703

200

377

179

Russia

802

400

429

398

Saudi Arabia

406

115

226

195

South Africa

379

76

180

168

Spain

615

200

342

369

Türkiye

109

53

83

30

UAE

340

157

178

190

UK

705

220

358

388

North America

250

40

135

88

Other countries or regions in Africa

225

61

144

363

Other countries or regions in the Asia-Pacific

732

157

425

224

Other countries or regions in Central Europe and Eastern Europe

860

353

557

250

Other countries or regions in Latin America

740

113

445

423

Other countries or regions in the Middle East

341

157

178

218

Other countries or regions in Western Europe

592

300

378

397

Countries or regions except for the preceding countries or regions

604

77

304

145

Countries or regions where messages are received

Message type

Authentication message - international authentication (points per conversation)

India

280

Indonesia

1,360

Pay-as-you-go

By default, Chat App Message Service supports resource plan subscription. If you want Chat App Message Service to be billed on a pay-as-you-go basis, contact your account manager.

Viber message fees

Viber messages support only the pay-as-you-go billing method.

Viber messages are charged at different prices based on countries or regions and message types.

You are charged USD 192.5 each month regardless of your country or region even if your monthly message fees do not reach USD 192.5. If your monthly message fees exceed USD 192.5, you are charged the actual fees.

The following table lists the unit prices of different messages in different countries or regions.

Countries or regions where messages are received

Utility message (USD per conversation)

Marketing message (USD per conversation)

Service conversation message (USD per conversation)

Armenia

0.0033

0.0099

0.0132

Bangladesh

0.0011

0.0032

0.0039

Belarus

0.0040

0.0121

0.0132

Bosnia and Herzegovina

0.0044

0.0110

0.0099

Bulgaria

0.0198

0.0330

0.0191

Croatia

0.0055

0.0143

0.0132

Cyprus

0.0055

0.0083

0.0132

Georgia

0.0022

0.0088

0.0110

Germany

0.0110

0.0220

0.0180

Greece

0.0099

0.0209

0.0165

Hungary

0.0055

0.0165

0.0110

Iraq

0.0039

0.0066

0.0099

Lithuania

0.0044

0.0099

0.0132

Macedonia

0.0022

0.0055

0.0055

Moldova

0.0099

0.0121

0.0132

Montenegro

0.0033

0.0099

0.0108

Myanmar

0.0011

0.0022

0.0033

Nepal

0.0008

0.0018

0.0022

Philippines

0.0017

0.0033

0.0024

Russia

0.0063

0.0286

0.0242

Serbia

0.0055

0.0094

0.0110

Slovakia

0.0110

0.0253

0.0132

Slovenia

0.0028

0.0044

0.0055

Sri Lanka

0.0008

0.0019

0.0022

Switzerland

0.0094

0.0110

0.0165

Ukraine

0.0099

0.0220

0.0187

Vietnam

0.0055

0.0072

0.0099

Other countries or regions

0.0077

0.0143

0.0131

Other countries or regions include: Abkhazia, Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, the British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, China, Colombia, the Comoros, the Cook Islands, Costa Rica, the Czech Republic, the Democratic Republic of the Congo, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, the Faroe Islands, Fiji, Finland, France, French Polynesia, Gabon, the Gambia, Ghana, Gibraltar, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong (China), Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Macao (China), Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, the Netherlands, the Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, La Réunion, Romania, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, San Marino, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sudan, Suriname, Eswatini, Sweden, Taiwan (China), Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Türkiye, Turkmenistan, the Turks and Caicos Islands, Uganda, the United Arab Emirates, the United Kingdom, the United States, Uruguay, the United States Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Western Samoa, Yemen, Zambia, and Zimbabwe.

Important

Viber template messages are supported in Russia, Belarus, and Ukraine. Before you can send Viber template messages, you need to create a Viber message template and the template must be approved by Viber. If you send a Viber message that does not use a template (such as a text message) or any other unapproved template message to Russia, Belarus, or Ukraine, you are charged for a marketing message.

If your enterprise is engaged in industries such as loans and gambling, your enterprise is charged based on the prices listed in the following table.

Countries or regions where messages are received

Utility message (USD per conversation)

Marketing message (USD per conversation)

Service conversation message (USD per conversation)

Armenia

0.0046

0.0139

0.0185

Bangladesh

0.0015

0.0044

0.0054

Belarus

0.0055

0.0169

0.0185

Bosnia and Herzegovina

0.0062

0.0165

0.0139

Bulgaria

0.0277

0.0462

0.0268

Croatia

0.0077

0.0232

0.0185

Cyprus

0.0077

0.0116

0.0185

Georgia

0.0031

0.0124

0.0154

Germany

0.0154

0.0354

0.0253

Greece

0.0139

0.0290

0.0231

Hungary

0.0077

0.0231

0.0154

Iraq

0.0054

0.0092

0.0139

Lithuania

0.0062

0.0142

0.0185

Macedonia

0.0031

0.0077

0.0077

Moldova

0.0139

0.0177

0.0185

Montenegro

0.0046

0.0139

0.0151

Myanmar

0.0015

0.0031

0.0046

Nepal

0.0011

0.0025

0.0031

Philippines

0.0023

0.0046

0.0034

Russia

0.0089

0.0400

0.0319

Serbia

0.0077

0.0154

0.0154

Slovakia

0.0154

0.0354

0.0185

Slovenia

0.0039

0.0062

0.0077

Sri Lanka

0.0011

0.0026

0.0031

Switzerland

0.0131

0.0177

0.0231

Ukraine

0.0139

0.0308

0.0262

Vietnam

0.0077

0.0100

0.0139

Other countries or regions

0.0108

0.0200

0.0184