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Application Real-Time Monitoring Service:Why is the metric data about requests missing?

Last Updated:Jul 28, 2023

Issue

After you scale out the machines, the metric data about the requests, errors, and exceptions of a machine is missing whereas other metric data such as JVM data is normal.

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Solution

Check whether the JVM memory usage and CPU utilization of the machine are significantly lower than those of other machines.

  • If the JVM memory usage and CPU utilization of the machine are significantly lower, check whether all the scale-out configurations are valid. For example, check whether the SLB settings are configured as expected.

    Metric data about requests may be missing because the machine has no traffic.

  • If the resource usage of the machine is normal, contact technical support.