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ApsaraMQ for Kafka:Refund policy

Last Updated:Sep 24, 2024

This topic describes the refund policy of ApsaraMQ for Kafka.

ApsaraMQ for Kafka supports the following refund rules based on the billing method:

  • Subscription ApsaraMQ for Kafka resources: An upfront payment is made based on the subscription duration when you purchase the resources. Unconditional refunds are not supported. If you want to unsubscribe from ApsaraMQ for Kafka resources due to special circumstances, submit a ticket.

  • Pay-as-you-go ApsaraMQ for Kafka resources: You are charged based on your actual resource usage. No refund is involved.

If you no longer require ApsaraMQ for Kafka resources, you can release the resources at any time based on your business requirements. After resources are released, you are no longer charged for the resources. For information about how to release an ApsaraMQ for Kafka instance, see Release an instance.