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Apsara Video SDK:Error codes

Last Updated:Mar 22, 2024

This topic describes the error codes of ApsaraVideo Player SDK for web. You can query the error codes and seek for help during actual operations after an error occurs.

Error codes

Error code

Description

4001

The error code returned because the value of a parameter is invalid.

4002

The error code returned because the playback credential has expired.

4003

The error code returned because the URL is invalid.

4004

The error code returned because the URL does not exist.

4005

The error code returned because an error has occurred when the player starts to download data. Check whether the network or the streaming URL is available.

4006

The error code returned because an error has occurred when the player starts to download metadata.

4007

The error code returned because a playback error has occurred.

4008

The error code returned because the loading has timed out. Check whether the network or the streaming URL is available.

4009

The error code returned because a data request error has occurred. Check whether the network or the streaming URL is available.

4010

The error code returned because videos encrypted by using Alibaba Cloud propriety cryptography cannot be played.

4011

The error code returned because the format of the video to be played is not supported.

4012

The error code returned because a playAuth parsing error has occurred.

4013

The error code returned because a playback data decoding error has occurred. Check whether the browser supports the video format.

4014

The error code returned because the network is unavailable.

4015

The error code returned because data retrieving is aborted.

4016

The error code returned because data loading fails due to a network error.

4017

The error code returned because the returned playback URL is empty.

4100

The error code returned because a signaling request error has occurred.

4110

The error code returned because WebRTC is not supported.

4111

The error code returned because the browser is not supported.

4112

The error code returned because the browser version is outdated.

4113

The error code returned because H.264 is not supported.

4114

The error code returned because the offer fails to be created.

4115

The error code returned because the autoplay fails.

4116

The error code returned because the playback URL uses an invalid protocol.

4118

The error code returned because the specified HTML element is not an audio or a video stream.

4200

The error code returned because the playback fails.

4300

The error code returned because the browser does not support WebAssembly, worker, canvas, audiocontent, or webgl.

4301

The error code returned because an internal scheduling error has occurred.

4302

The error code returned because a decoding error has occurred.

4303

The error code returned because buffer overload has occurred.

4304

The error code returned because the container format of the video is not MP4.

4400

The error code returned because an unknown error has occurred. Resources fail to be loaded due to a server or network error, or the resource format is not supported.

4500

The error code returned because a server request failed. View the specific error message of the VOD request.