After a cluster expires or you have an overdue payment in your Alibaba Cloud account, the cluster is locked or released within a specific period of time.
If you have an overdue payment, your clusters may become unavailable and subsequently released. Data stored on released clusters cannot be recovered. We recommend that you renew your clusters in a timely manner to prevent business interruptions.
After your cluster expires or you have an overdue payment, you are charged on a pay-as-you-go basis until your cluster is locked. You can view the charges on your bills.
Subscription clusters
Time | Cluster status | Recovery method |
On the expiration day | Clusters are running and billed normally. | Manually renew the expired clusters. For more information, see Renewal policy. |
15 days after expiration | Clusters enter the locked state and cannot be accessed. | |
7 days after being locked | Resources are released, and all the stored data is deleted. | Released resources and deleted data cannot be recovered. |
Pay-as-you-go clusters
Time | Cluster status | Recovery method |
On the day of overdue payments | Clusters are running and billed normally. | Add funds to your Alibaba Cloud account. |
1 day after overdue payments | Clusters enter the locked state and cannot be accessed. | |
7 days after being locked | Resources are released, and all the stored data is deleted. | Released resources and deleted data cannot be recovered. |