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Alibaba Mail:How to Enable or Disable the Third-party Client Access Feature?

Last Updated:Nov 21, 2024

Currently, new users are prohibited from using third-party clients by default.

If you want to use a third-party client, you can enable or disable the third-party client login feature.

Meanwhile, we suggest that you may enable the third-party client security password to better protect the account security.

Note

Email is an open product. The openness means that the global mailbox service supports a common standard protocol to access its own services by default. Its manifestation is that users can use any three-party client such as Outlook and Foxmail to access any mailbox. However, the standard protocol only supports the "account + password" authentication mode.

If the enterprise requires employees to login to the mailbox only by using a third-party client in the company, please operate [Disable the third-party client access] and add the company network IP as the secure login IP.

If the enterprise does not allow employees to logon to the mailbox by using a third-party client, perform the following operations: [Disable the third-party clients access] or [Disable the SMTP Service].

Procedure

[Disable Allow Third-party Clients]

Note

The lighted buttonimagemeans that it is allowed to access third-party clients, and the image means that it is not allowed to use third-party clients.

1. Log on to the Alibaba Mail with the postmaster account, enter domain management page and choose Security> Account Security Strategy.

2. If you turn off the Allow third-party clients, the members cannot logon to the mailbox through the third-party clients. After the IP address is added in the Company IP Addresses/IP Range, the logons from the added secure IP address are not restricted.

3. Click Save in the upper-left corner to complete the settings.

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[Disable the SMTP Service]

1. Log on to the Alibaba Mail with the postmaster account, enter domain management page and choose DEPTs & Users> Batch Settings.

2. Add the Operation Object.

3. In the Batch Settings section, select POP3/SMTP Service Switch and unselect Enable POP3/SMTP and Enable IMAP/SMTP.

4. Click OK.

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